An undergraduate student at Norfolk State University with a major in Exercise Science with a concentration in Kinesiotherapy. Who is seeking further experience and training to further knowledge for future career.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Nike
11.2023 - 01.2025
Providing exceptional customer service and ensuring that the customer is 100% satisfied with their experience shopping at the store
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales/Freight Teammate
Under Armour
05.2019 - 11.2023
Providing support to teammates by sharing of knowledge, execute efficient and effective shipment processing and maximizes sales by delivering exceptional customer experience
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Strengthened communication skills through regular interactions with others.
Education
Bachelor of Science - Exercise Science
Norfolk State University
Norfolk, VA
12-2025
Skills
Adaptability
Detail-oriented
Communication skills
Teamwork
Punctuality
Customer service
Teamwork and collaboration
Problem-solving skills
Time management
Multi-tasking strength
Listening skills
Exceptional customer service
Goal oriented
Leadership Experience
Donated health supplies to schools and shelters during COVID-19
Held executive position for a college organization for 2 years
Sales Lead and Freight Lead
Most Valuable Teammate
Certification
First Aid/CPR/AED Certification - American Red Cross or American Heart Association.