Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Destiny Jacobs

Spring,TX

Summary

A highly dependable, goal oriented, organized, motivated and hard- working individual looking to secure employment with a reputable company where I can utilize my training, knowledge and skills while making a significant contribution to the success of the company. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Quality Systems Manager

Grifols Biomat USA
12.2023 - Current

● Independent level of quality inspection and control ensures center compliance with quality standards and regulations.

Collaborates with Center Managers to ensure product quality, donor suitability, and donor safety.

Directs and monitors processes and ensures center compliance with all applicable state, federal, and company-designated regulations.

● Ensures that Standard Operating Procedures (SOPs) are properly interpreted, implemented in a timely fashion, and that the staff performs according to all SOPs.

Interprets and implements processes, regulations, and SOPs for quality control and overall regulatory compliance, making independent decisions and modifications as required.

● Oversight of all aspects of internal and external audits including execution (if applicable). This includes documentation, review, and preparation of the response.

Also including implementation of corrective and preventative action, assessment of corrective and preventative actions, and follow-up as required.

Continuously assesses, promotes, and improves the effectiveness of the quality systems in the donor center through recognition of trends, investigation of failures in the execution of procedures.

Direct employee observation and review of center documents.

● Responsible for the personnel functions of the Quality Assoc(s); including direction, assignment of work, hiring, development and training, disciplinary actions, termination, maintenance of all

Phlebotomist/DCT/Quality Assurance Specialist

Grifols Biomat Plasma Center
07.2021 - 12.2023
  • Preparing donors to undergo plasmapheresis through venipuncture. Conducts pre-donation medical screening in accordance with established guidelines.
  • Performing daily donor record file review, conducting equipment quality control review, reviewing donor center records, conducting weekly employee observations, and assisting the Center Quality Manager to ensure SOPs and cGMP regulations are followed.
  • Perform staging, verification, and release of plasma sample for shipment.
  • Documents, investigates, and performs root cause analysis for deviations and customer complaints.

Health Information Management Clerk

Medical Clinic of Houston
11.2019 - 07.2021
  • Provide timely delivery and retrieval of medical charts per assigned schedule as well as STAT requests, file room maintenance, chart repair and/or replacement, purging files, daily filing, chart volume management and patient medical records copy requests.

Caregiver and Receptionist

Brookdale
08.2017 - 11.2019
  • Providing direct care to residents, assisting them with activities of daily living, including bathing, dressing, grooming, medication administration, shopping, socializing, and other personal care needs
  • Greeting all visitors entering the community, answer any questions needed, ensure visitors sign guest sheets and direct them to their destination, answer/direct phone calls to proper residents and staff, receive and sort daily mail, deliver mail and packages to resident and/or staff.

Kennel Tech Assistant/Receptionist

ANIMAL KLEINBROOK HOSPITAL
08.2016 - 08.2018
  • Provided daily care for the animals, cleaning and sanitizing holding areas as required
  • Daily feeding and watering, assisted in reviewing health status of animals brought in, during and aftercare
  • Assisted with vaccinations, injections, medication administration and euthanasia
  • Scheduled boarding appointments, daily check ins, weekly maintenance duties, inventory control and data entry for all animals brought in.

Education

High School Diploma -

Klein Forest
06.2016

College Degree in Business -

Southern New Hampshire University

Skills

  • Blood sampling
  • Phlebotomy
  • Venipuncture
  • Vital signs
  • Patient care
  • Aseptic technique
  • FDA regulations
  • Medical collection
  • Documentation review
  • Root Cause Analysis
  • Quality Management Systems
  • Corrective Actions
  • Performance monitoring

Certification

  • Certified Phlebotomy Technician
  • BLS Certification
  • CPR Certification
  • Community health worker

Timeline

Quality Systems Manager

Grifols Biomat USA
12.2023 - Current

Phlebotomist/DCT/Quality Assurance Specialist

Grifols Biomat Plasma Center
07.2021 - 12.2023

Health Information Management Clerk

Medical Clinic of Houston
11.2019 - 07.2021

Caregiver and Receptionist

Brookdale
08.2017 - 11.2019

Kennel Tech Assistant/Receptionist

ANIMAL KLEINBROOK HOSPITAL
08.2016 - 08.2018

High School Diploma -

Klein Forest

College Degree in Business -

Southern New Hampshire University
Destiny Jacobs