Destiny Jimenez Butler
San Rafael,CA
Summary
Highly knowledgeable professional with wealth of healthcare experience and expertise in problem-solving. Talented in maintaining complex and comprehensive databases covering patient information. Dedicated to proactive monitoring and thorough reporting using top-notch technical abilities.
Overview
13
13
years of professional experience
Work History
Health Information Managment Technician
Marin Community Clinics
07.2023 - Current
- Served as a liaison between physicians, nurses, and other healthcare professionals to address concerns or discrepancies in medical records.
- Ensured compliance with regulations by closely following HIPAA guidelines and protecting patient confidentiality.
- Maintained an organized filing system for easy retrieval of medical records, adhering to strict retention policies as outlined by regulatory guidelines.
- Improved efficiency in handling release of information requests by developing an organized tracking system for prompt processing and response times.
- Reduced errors in medical records by implementing a thorough review process and providing staff training on documentation practices.
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Retrieved medical data for physicians and patients.
- Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
Front Office Operations Manager
Planned Parenthood
10.2021 - 04.2023
- Monitored industry trends to identify potential areas of improvement in the front office department''s policies or procedures.
- Ensured seamless communication between departments for optimal guest experience and operational success.
- Maintained high standards of cleanliness and organization in the front office area, creating a welcoming environment for guests.
- Optimized staff productivity through effective scheduling, training, and performance evaluations.
Client Service Administrator
CenterPoint
12.2020 - 10.2021
- Enhanced client satisfaction by promptly addressing inquiries and resolving issues.
- Scheduling all medical and legal appointment for clients.
- Updating daily encounters in WITS.
- Transporting client to appointment.
- Answering phones and assisting potential clients with any questions about our program.
- Running a strict daily schedule for the client phone calls, meds, and meal breaks.
Medical Assistant
Upper Cervical Chiropractic Of Marin
08.2017 - 12.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Lead Medical Assistant
Doctors Express
08.2011 - 08.2017
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
- Taught patients about medications, procedures, and care plan instructions.
Education
Associate of Science - Administration of Justice
Napa Valley College
Napa, CACertification - Medical Assisting
Adams And Associates
San Francisco 06.2011
Skills
- HIPAA Regulations Knowledge
- Patient Privacy Protection
- Clinical Documentation Improvement
- Health Information Systems
- Healthcare Data Reporting
- Auditing medical records
- Trained in EPIC & WITS
- Healthcare Reimbursement
- Healthcare Data Analytics
Timeline
Health Information Managment Technician
Marin Community Clinics
07.2023 - Current
Front Office Operations Manager
Planned Parenthood
10.2021 - 04.2023
Client Service Administrator
CenterPoint
12.2020 - 10.2021
Medical Assistant
Upper Cervical Chiropractic Of Marin
08.2017 - 12.2020
Lead Medical Assistant
Doctors Express
08.2011 - 08.2017
Associate of Science - Administration of Justice
Napa Valley College
Certification - Medical Assisting
Adams And Associates
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