Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Destiny J Mosley

Chicago,Illinois

Summary

Experienced customer service and hospitality professional aiming to provide high-quality service, exceed guest expectations, and support company goals through professionalism and attention to detail.

Overview

11
11
years of professional experience

Work History

Housekeeper/ Public Area

Omni Hotels and Resorts
06.2023 - Current
  • Cleaning and tidying guest rooms, bathrooms and hallways
  • Ensuring all areas meet the hotel's cleanliness and hygiene standards.
  • Removing trash and recycling.
  • Vacuuming, sweeping, mopping, and dusting all designated public areas

Customer Service Representative (Remote)

Erie Family Health Center
Chicago, IL
06.2021 - 06.2023
  • Respond to customer inquiries via phone, email, live chat, or messaging platforms
  • Resolve customer issues efficiently while maintaining a positive and professional attitude
  • Provide accurate information about products, services, policies, and procedures
  • Document customer interactions clearly in the company system

Patient Intake Registration

Near North Health Center (Remote)
Chicago, IL
10.2014 - 05.2021
  • Register patients remotely for medical appointments, procedures, or hospital visits
  • Verify patient demographics, insurance information, and eligibility
  • Collect and update patient information accurately in electronic health record (EHR) systems
  • Schedule, confirm, and reschedule patient appointments

Education

Graduate Certificate - Clinical,Sports and Massage Therapy

Soma Institute
Chicago, IL
12.2024

High School Diploma - JROTC

Carver Military Academy
Chicago, IL
06.2011

Skills

  • Computer and Microsoft expert
  • Communication
  • Active listener
  • Problem solver

References

Shalice Woods 773-657-1776

Constance Summers 773-629-4786

Kathy Kelley 773-956-0417

Timeline

Housekeeper/ Public Area

Omni Hotels and Resorts
06.2023 - Current

Customer Service Representative (Remote)

Erie Family Health Center
06.2021 - 06.2023

Patient Intake Registration

Near North Health Center (Remote)
10.2014 - 05.2021

Graduate Certificate - Clinical,Sports and Massage Therapy

Soma Institute

High School Diploma - JROTC

Carver Military Academy
Destiny J Mosley