Summary
Overview
Work History
Education
Skills
Timeline
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Destiny Jones

Idaho Falls,ID

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

10
10
years of professional experience

Work History

Teaching Assistant

BYUI
Rexburg, ID
01.2022 - Current
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Checked assignments, proctored tests, and provided grades according to university standards.
  • Maintained atmosphere of academic learning and advancement to facilitate learning and development of critical thinking skills.
  • Mentored students through office hours and one-on-one communication.
  • Supported classroom activities, tutoring, and reviewing work.
  • Assessed student assignments to check quality and completeness before submission for grading.
  • Recorded grades for coursework and tests in online reporting system.

Bids Admin Assistant/ Battery Systems

, California
08.2019 - 05.2020
  • Solicitation review and processing
  • Worked directly with branches for pricing and specifications for bids
  • Prepared official documents relating to solicitation
  • Submit solicitation response to entity – electronic and paper
  • Processed awards: notified branch, submit pricing for contract, etc
  • Worked with branches to resolve customer questions and issues
  • Completed all official documents relating to customers or branches
  • On boarding for new branches, new vendor registrations, lead generation: general for new branches, specific for existing branches per request
  • Corrected and updated record keeping relating to bids.

Enlisted Soldier

US Army
08.2013 - 11.2019
  • Operated and maintained armored vehicles.
  • Secured and protected military property, assets and personnel.
  • Implemented tactics, procedures, and techniques for defense systems.
  • Engaged targets in low-light conditions with night vision equipment.
  • Trained in small arms, anti-armor and indirect fire weapons.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Trained in conflict resolution among subordinates, equals and superiors.
  • Managed small teams in drills, dress, and other situations.

District Manager/ Post Register

, Idaho
02.2019 - 06.2019
  • Ensured the delivery of newspaper within an assigned geographic using independent contractors
  • Maintained the defined standards of customer service and promoted circulation through individual and team efforts
  • Duties included recruiting, contracting, and guiding a team of independent contractors to ensure quality service to subscribers/vendors
  • Responded to customer complaints and worked to resolve them quickly and to the satisfaction of the customer
  • Maintained company records as needed, including accurate and up-to-date route delivery lists
  • Delivered routes as needed
  • Worked weekends as duty manager.

Customer Experience Associate, Creative

10.2018 - 01.2019
  • Remote
  • Answered phones in a demanding environment
  • Provided customer service for our client’s customers using a cloud-based phone system
  • Functioned as receptionist; first point of contact, answering service, afterhours receptionist, lead generator, tech support or appointment setter for countless business spread over the globe; working from home.

Front Desk/Housekeeper

Motel 6
Rexburg, ID
04.2017 - 11.2017
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies and hotel brochures to make guests feel welcome and at home.
  • Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Reported damages, maintenance problems, safety issues and potential hazards to management.
  • Assisted guests with reservations and by providing detailed information and resolving complaints, boosting guest satisfaction scores 30%.

Security/Loss Prevention

JC Penney Warehouse
, California
12.2015 - 07.2016
  • Accountable for record maintenance
  • Utilized CCTV system, maintained entrances and exits and conducted surveillance
  • Supported shrinkage awareness programs and responded to emergencies
  • Answered phones, filed paperwork, etc.

Education

Bachelor of Science - Industrial And Organizational Psychology

Brigham Young University - Idaho
Rexburg, ID
12.2022

Associate of Science - General Studies

Brigham Young University - Idaho
Rexburg, ID
04.2022

Skills

  • Computer, Phone, and 10-number pad
  • Collaborative and Team-Oriented
  • Time Management
  • Organizational Skills
  • Microsoft Office and Outlook
  • Clerical Support
  • Organization and Prioritization
  • Reinforcing Learning Concepts
  • Small Group and Individual Assistance
  • Encouraging Participation and Inclusivity

Timeline

Teaching Assistant

BYUI
01.2022 - Current

Bids Admin Assistant/ Battery Systems

08.2019 - 05.2020

District Manager/ Post Register

02.2019 - 06.2019

Customer Experience Associate, Creative

10.2018 - 01.2019

Front Desk/Housekeeper

Motel 6
04.2017 - 11.2017

Security/Loss Prevention

JC Penney Warehouse
12.2015 - 07.2016

Enlisted Soldier

US Army
08.2013 - 11.2019

Bachelor of Science - Industrial And Organizational Psychology

Brigham Young University - Idaho

Associate of Science - General Studies

Brigham Young University - Idaho

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Destiny Jones