Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Destiny Jones

Medford

Summary

Dynamic Registered Medical Assistant with a proven track record at Family Practice Group, excelling in patient care and team collaboration. Mastered electronic health records and vital signs monitoring, significantly enhancing patient outcomes. Renowned for exceptional customer service and effective communication, consistently exceeding satisfaction goals.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Registered Medical Assistant

Family Practice Group,
Medford
05.2001 - Current
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Contacted medical facilities to schedule patients for admission.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Processed orders for medical supplies and lab equipment.
  • Collected samples from patients for laboratory testing purposes.
  • Documented notes during patient visits.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Incorporated outside records into charts and EHR.
  • Administered injections, medications and treatments as directed by the physician.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Explained treatment procedures and physicians' instructions.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Handled general office duties to support administrative staff during peak hours.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Administered medications under physician's supervision.
  • Educated patients about medications, procedures and physician's instructions.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Organized charts, documents and supplies to maintain team productivity.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Prepared treatment rooms for patient examinations.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Scheduled appointments for patients via phone and in person.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Completed day-to-day duties accurately and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Administered influenza vaccines according to established protocols and guidelines.
  • Prepared vaccine doses, drew up syringes, and administered injections as needed.

Education

RMA Certification Program

Southern Oregon University
Ashland, OR
01-2006

High School Diploma -

South Medford High School
Medford, OR
06-1999

Skills

  • Patient care
  • Electronic health records
  • Vital signs monitoring
  • Laboratory testing
  • Medication administration
  • Appointment scheduling
  • Supply management
  • HIPAA compliance
  • Customer service
  • Team collaboration
  • Effective communication
  • Medical terminology
  • First aid and CPR
  • Immunization administration
  • Vital sign monitoring
  • Patient assessments

Certification

certified medical chaperone

Vaccine coordinator with VFC

References

References available upon request.

Timeline

Registered Medical Assistant

Family Practice Group,
05.2001 - Current

RMA Certification Program

Southern Oregon University

High School Diploma -

South Medford High School

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Destiny Jones