Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Destiny Kimble

Stafford,VA

Summary

  • Enthusiastic entry level receptionist and office worker with two years of hands-on experience providing front-desk service for a small business. Highly personable multitasker capable of answering phone calls, guiding visitors and maintaining general office security in accordance with established procedures.
  • Detail-oriented in maintaining clean and organized personal areas to support daily living safety. Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
  • Professional educator skilled in creating dynamic, inclusive classroom experiences that drive student success. Adept at leveraging diverse instructional strategies to meet varied learning needs, ensuring comprehensive understanding of material. Known for collaborative approach and adaptability in ever-evolving educational settings, with focus on critical thinking and communication.

Overview

5
5
years of professional experience

Work History

Banking Specialist

Alorica
09.2024 - Current
  • Successfully resolved complex customer complaints, demonstrating empathy and professionalism throughout the process.
  • Increased customer satisfaction by providing personalized banking solutions and exceptional service.
  • Managed risk effectively by conducting thorough credit assessments and adhering to established lending guidelines.
  • Presented products and services to customers using in-depth knowledge to answer questions.
  • Helped customers prepare documents required to complete transactions and process requests.
  • Investigated and resolved account issues by offering applicable options to customers.

Cleaner / Lead Retention Specialist

Mackey Immaculate Cleaning Services
08.2020 - Current
  • Responsible for providing cleaning services as scheduled by company owner for private and commercial facilities
  • Handle organizational and clerical support tasks to include organizing files, scheduling appointments, receiving guests, and other duties as assigned
  • Assisted company owner with new customer acquisition and current customer retention through advertisement, word of mouth, and networking techniques
  • Maintain weekly list of needed materials and ordering of products as needed
  • Responsible for auditing company materials on a weekly, monthly, and annual basis

Teacher's Assistant

Learn N Play Home Child Care & Early Learning
08.2023 - 01.2024
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Maintained safety and security by overseeing students in recess environments.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.

Home Health Care Aide

Addus Homecare
04.2023 - 09.2023
  • Provided transportation and appointments management.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Provided mobility assistance such as walking and regular exercising.
  • Developed individual care plans for clients based on specific needs.

Daycare Teacher

Minnieland Daycare
01.2022 - 04.2023
  • Create learning opportunities and provide structured activities within a supervised setting
  • Hands-on experience working in a licensed child care center
  • Accurately applied knowledge of local and state regulations in daily care and responsibilities
  • Plan and supervise meal and snack times ensuring proper food compliance and distribution
  • Respond to behavior issues, properly document narrative, and provide accurate accounting to parents for each situation
  • Guided students to develop social, emotional and physical skills.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Incorporated music, art and literature into curriculum.

Beverage Specialist & Cashier

McDonald's
05.2022 - 08.2022
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Maintained cart cleanliness and sanitation by washing glasses and bar equipment and wiping down menus to remove fingerprints and smears.
  • Oversaw food preparation and monitored safety protocols.
  • Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
  • Increased customer satisfaction rate 85% by demonstrating excellent customer service etiquette.

Cashier

Cookout
08.2021 - 01.2022
  • Maintained high standards of customer service during high-volume, fast-paced operations
  • Communicated clearly and positively with coworkers and management to ensure complete customer satisfaction and retention
  • Followed procedures for safe food preparation, assembly, and presentation Handled currency and credit transactions quickly and accurately
  • Receive inventory of food an beverage products and supplies and stock in designated areas
  • Clean and stock work areas and customer areas and sanitize workstations and equipment

Education

N/A - Criminal Justice

Germanna Community College
Fredericksburg, VA

Advanced High School Diploma -

Massaponax High School
Fredericksburg, VA
2022

Skills

  • Behavior Redirection
  • Patient Care & Home Health
  • Complex Problem-Solving
  • Positive Reinforcement
  • Infant, Toddler and Preschool Care

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Supporting STEM education initiatives and mentorship programs
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Enjoy participating in activity for overall physical and mental well-being
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail

Timeline

Banking Specialist

Alorica
09.2024 - Current

Teacher's Assistant

Learn N Play Home Child Care & Early Learning
08.2023 - 01.2024

Home Health Care Aide

Addus Homecare
04.2023 - 09.2023

Beverage Specialist & Cashier

McDonald's
05.2022 - 08.2022

Daycare Teacher

Minnieland Daycare
01.2022 - 04.2023

Cashier

Cookout
08.2021 - 01.2022

Cleaner / Lead Retention Specialist

Mackey Immaculate Cleaning Services
08.2020 - Current

Advanced High School Diploma -

Massaponax High School

N/A - Criminal Justice

Germanna Community College