Destiny Kleintob
Hillsboro,OR
Overview
3
3
years of professional experience
Work History
Direct Support Professional
Able light
Cornelius, OR
01.2024 - 05.2024
- Maintained detailed records of services performed on clients.
- Assisted individuals in learning and developing new skills.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted individuals in development of social skills to become integrated in community.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Reported changes in client condition to administrators, facilitating nursing intervention.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Used approved crisis intervention techniques in emergency situations.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Tracked and reported clients' progress based on observations and conversations.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Recorded client status progress and challenges in logbooks and reports.
- Organized oral medications for clients following dosage and schedule requirements.
- Facilitated social interactions between participants and their peers in the community.
- Maintained clean and well-organized environment for client happiness and safety.
- Built strong and trusting rapport with clients and loved ones.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Provided guidance and support to ensure safety of individuals served.
- Enhanced patient wellbeing by supporting participation in recreational activities.
Crew Member
McDonald's
Hillsboro, OR
06.2022 - 05.2023
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Stocked shelves and cases with new or transferred items.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Drove team success by quickly completing assigned tasks.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Organized and restocked supplies to support operations and team productivity.
- Presented orders to guests within anticipated service times.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Checked expiration dates on all products before serving them to customers.
- Directed patrons to restrooms and other amenities within facility.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Brewed and served coffee and tea with preferred add-ins.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Restocked kitchen supplies including food products and utensils.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Packed fast food products in approved containers, cups, and bags.
- Resolved customer complaints in a professional manner.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Tailored orders to address customer allergies and gluten concerns.
- Took orders from patrons and input selections into store computer system.
Wait Staff Member/Food Server
Jennings McCall
Forest Grove, OR
10.2021 - 05.2022
- Implemented sanitary food handling, holding and service protocols.
- Handled special customer requests for separate checks and menu substitutions.
- Filled condiments and napkin containers during slack periods.
- Greeted newly seated guests promptly, filled water glasses and brought bread to table.
- Set up dining room to meet hospitality and service standards.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Stocked service areas with supplies during slow periods.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Informed customers of daily specials and signature menu items.
- Cleared table and bussed dishes to allow for quick setups.
- Trained new employees on restaurant procedures and plating techniques.
- Implemented feedback from customers to improve service quality and menu offerings.
- Served food and beverages to patrons and confirmed complete orders.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Education
High School Diploma -
Forest Grove High School
Forest Grove, OR05-2023
Some College (No Degree) -
Portland Community College
Portland, ORSkills
- Compassionate client care
- Progress documentation
- Conflict resolution
- Client documentation
- ADL support
- Behavioral management
- Crisis management
- State regulations
- First aid and CPR
- Client advocacy
- Positive reinforcement
- Health and safety requirements
- Disability awareness
- Direct patient care
- Care plan assessment
- Empathy and patience
- Team collaboration
- Active listening
- Safety monitoring
- Behavioral support
- Health services
- Housekeeping tasks
- Relationship building
- Problem-solving
- Patient care
- Patient education
- First aid and safety
- Verbal and written communication
- Medication administration
- Life skills training
- Goal setting
- Hygiene assistance
- Decision-making support
- Personal care assistance
- Healthcare
Timeline
Direct Support Professional
Able light
01.2024 - 05.2024
Crew Member
McDonald's
06.2022 - 05.2023
Wait Staff Member/Food Server
Jennings McCall
10.2021 - 05.2022
High School Diploma -
Forest Grove High School
Some College (No Degree) -
Portland Community College