Overview
Work History
Education
Skills
Timeline
Generic

Destiny Kleintob

Hillsboro,OR

Overview

3
3
years of professional experience

Work History

Direct Support Professional

Able light
Cornelius, OR
01.2024 - 05.2024
  • Maintained detailed records of services performed on clients.
  • Assisted individuals in learning and developing new skills.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Assisted individuals in development of social skills to become integrated in community.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Reported changes in client condition to administrators, facilitating nursing intervention.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Used approved crisis intervention techniques in emergency situations.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Tracked and reported clients' progress based on observations and conversations.
  • Documented current patient information to update vital signs, behaviors, and eating habits.
  • Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Recorded client status progress and challenges in logbooks and reports.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Facilitated social interactions between participants and their peers in the community.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Built strong and trusting rapport with clients and loved ones.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Provided guidance and support to ensure safety of individuals served.
  • Enhanced patient wellbeing by supporting participation in recreational activities.

Crew Member

McDonald's
Hillsboro, OR
06.2022 - 05.2023
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Stocked shelves and cases with new or transferred items.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Drove team success by quickly completing assigned tasks.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Organized and restocked supplies to support operations and team productivity.
  • Presented orders to guests within anticipated service times.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Checked expiration dates on all products before serving them to customers.
  • Directed patrons to restrooms and other amenities within facility.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Brewed and served coffee and tea with preferred add-ins.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Restocked kitchen supplies including food products and utensils.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Packed fast food products in approved containers, cups, and bags.
  • Resolved customer complaints in a professional manner.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Tailored orders to address customer allergies and gluten concerns.
  • Took orders from patrons and input selections into store computer system.

Wait Staff Member/Food Server

Jennings McCall
Forest Grove, OR
10.2021 - 05.2022
  • Implemented sanitary food handling, holding and service protocols.
  • Handled special customer requests for separate checks and menu substitutions.
  • Filled condiments and napkin containers during slack periods.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Set up dining room to meet hospitality and service standards.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Stocked service areas with supplies during slow periods.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Informed customers of daily specials and signature menu items.
  • Cleared table and bussed dishes to allow for quick setups.
  • Trained new employees on restaurant procedures and plating techniques.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Served food and beverages to patrons and confirmed complete orders.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Education

High School Diploma -

Forest Grove High School
Forest Grove, OR
05-2023

Some College (No Degree) -

Portland Community College
Portland, OR

Skills

  • Compassionate client care
  • Progress documentation
  • Conflict resolution
  • Client documentation
  • ADL support
  • Behavioral management
  • Crisis management
  • State regulations

  • First aid and CPR
  • Client advocacy
  • Positive reinforcement
  • Health and safety requirements
  • Disability awareness
  • Direct patient care
  • Care plan assessment
  • Empathy and patience
  • Team collaboration
  • Active listening
  • Safety monitoring
  • Behavioral support
  • Health services
  • Housekeeping tasks
  • Relationship building
  • Problem-solving
  • Patient care
  • Patient education
  • First aid and safety
  • Verbal and written communication
  • Medication administration
  • Life skills training
  • Goal setting
  • Hygiene assistance
  • Decision-making support
  • Personal care assistance
  • Healthcare

Timeline

Direct Support Professional

Able light
01.2024 - 05.2024

Crew Member

McDonald's
06.2022 - 05.2023

Wait Staff Member/Food Server

Jennings McCall
10.2021 - 05.2022

High School Diploma -

Forest Grove High School

Some College (No Degree) -

Portland Community College

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Destiny Kleintob