Summary
Overview
Work History
Education
Skills
Websites
Certification
Additional Information
Work Availability
Work Preference
Timeline
Hi, I’m

Destiny Jordan

Executive Assistant & Client Success
Jacksonville,FL
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Destiny Jordan

Summary

Driven & resourceful Executive Assistant & Client Success Manager with over 7+ years of experience with a passion for making a difference in higher education and small businesses. Proven track record in project management, technology management, and driving client satisfaction. Skilled in streamlining complex information and creating systems in CRMs to assist team performance. A proactive self-starter with a growth mindset, dedicated to enhancing team performance and achieving client retention goals.

Overview

6
years of professional experience
1
Certification
2
years of post-secondary education

Work History

Privileged Planning Inc.
Jacksonville , FL

Executive Assistant to the CEO | PM
04.2021 - Current

Job overview

  • Streamline office operations by implementing efficient filing systems and managing executive calendars.
  • Increase productivity with the implementation of digital tools for document management and collaboration.
  • Enhance effective communication among team members for enhanced collaboration and successful project completion.
  • Spearhead initiatives to improve overall client experience, including staff training and process improvements using CRM tools and technology.

Harrell & Harrell
Jacksonville , FL

Transportation Coordinator & Assistant
07.2020 - 06.2021

Job overview

  • Managed 7 children's schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
  • Enhanced children's emotional well-being by providing attentive care and nurturing relationships.
  • Ensured children's safety and comfort by consistently monitoring their environment and addressing potential hazards.

University of Mary Washington

Admission Tour Guide
08.2018 - 08.2019

Job overview

  • Enhanced campus visit experiences by conducting engaging and informative tours for prospective students and families.
  • Boosted enrollment rates by providing personalized attention to each visitor and answering all questions thoroughly.
  • Collaborated with admissions team members to develop and implement effective recruitment strategies.
  • Increased visitor satisfaction by tailoring tour content to individual interests, ensuring a memorable experience.
  • Guided groups of up to 100 students on scheduled tours.

University Of Mary Washington

Summer Transition Program Peer Counselor
05.2018 - 05.2019

Job overview

  • Improved student's self-awareness by guiding them through personal reflection exercises and goal-setting activities.
  • Developed strong rapport with students, fostering a trusting environment for open communication and mental health support.
  • Collaborated with other mental health professionals to provide comprehensive care and treatment plans for students.
  • Assisted clients in developing coping strategies for managing stressors, resulting in better emotional well-being.
  • Counseled 25 students individually to assist in overcoming obstacles, making proper choices to stay focused, and adjusting to college life.

University of Mary Washington

Orientation Leader & Peer Mentor
01.2018 - 01.2019

Job overview

  • Enhanced student orientation experience by organizing interactive activities and icebreakers.
  • Collaborated with fellow Orientation Leaders for seamless event planning and execution.
  • Ensured student success by providing resources, guidance, and support throughout orientation process.
  • Assisted new students with course registration and academic advising, streamlining their transition to college life.
  • Coordinated and led group campus tours of up to 150 students and parents.

Education

Liberty University
, Lynchburg, VA

Bachelor of Science from Life Coaching
05.2022 - Current

Skills

  • Client Management & Relationship-Building
  • Project Management
  • Strategy Planning
  • Budgeting Expertise
  • Technical Process Improvement
  • Status Reporting
  • Project Scheduling
  • Leadership
  • Problem-Solving
  • Goal Setting
  • Financial Management
  • Listening
  • Financial Literacy
  • Teaching & Education
  • Sales

Certification

PMP - Project Management Professional:

  • Mastering project management and agile for PMP, Online Certification provided by Udemy

Advanced Executive Assistant Training:

  • Improve executive support and office management capabilities, Online Certification provided by Udemy

The Passion to Profit Coach:

  • Guide to build signature coaching program, Online Certification provided by Udemy

Certified Nursing Assistant (CNA):

  • Issuing Authority: Florida Department of Health - License: #399358 - Date of Certification: Feb, 2021

Additional Information

Dave Ramsey FCMT Graduate

Availability
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Work Preference

Work Type

Full TimePart TimeContract WorkInternship

Work Location

Remote

Important To Me

Work-life balanceCareer advancementPaid time offCompany CultureFlexible work hoursHealthcare benefits

Timeline

Liberty University

Bachelor of Science from Life Coaching
05.2022 - Current

Executive Assistant to the CEO | PM

Privileged Planning Inc.
04.2021 - Current

Transportation Coordinator & Assistant

Harrell & Harrell
07.2020 - 06.2021

Admission Tour Guide

University of Mary Washington
08.2018 - 08.2019

Summer Transition Program Peer Counselor

University Of Mary Washington
05.2018 - 05.2019

Orientation Leader & Peer Mentor

University of Mary Washington
01.2018 - 01.2019
  • CPR/AED
  • CNA
  • Active Driver's License
  • Series 65 Training - [April, 2024]
Destiny JordanExecutive Assistant & Client Success