Destiny Lacen
The Bronx,NY
Summary
Self-motivated professional with a proven ability to handle multiple tasks simultaneously. Demonstrated expertise in customer relations and service, coupled with excellent communication skills. Consistently optimizing productivity through individual and team effort.
Overview
2
2
years of professional experience
Work History
Residential Aide
Hsny
The Bronx, NY
12.2022 - Current
- Monitor safety.
- Ensure proper documentation.
- Assist with unit turnovers, conduct unit inspections.
- Ensure compliance with rules and regulations.
Medical Receptionist
Innovative Foot Care & Laser Center
The Bronx, NY
06.2022 - 10.2022
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
Education
Associate of Applied Science - Health Records Management
Plaza College
Forest Hills, NY06-2023
Skills
- Receptionist
- Billing
- Data entry
- Filing
- Scheduling
- Microsoft Office
- Microsoft Excel
- Communication Skills
- Microsoft Word
- Bilingual
Timeline
Residential Aide
Hsny
12.2022 - Current
Medical Receptionist
Innovative Foot Care & Laser Center
06.2022 - 10.2022
Associate of Applied Science - Health Records Management
Plaza College