Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny Lewis

Stockton,CA

Summary

Motivated and adaptable professional with a strong background in scheduling, client service, and operations. Seeking to leverage hands-on experience and leadership growth into the District Manager role at Securitas. Proven ability to manage schedules, optimize resources, and deliver excellent service across diverse environments.

Overview

13
13
years of professional experience

Work History

Scheduling Manager

Securitas Security Services USA
06.2019 - Current
  • Create and manage officer schedules to ensure full coverage across all client sites
  • Coordinate with clients to meet site-specific staffing needs and adjust schedules as required
  • Handle last-minute call-outs, shift changes, and resolve scheduling conflicts promptly
  • Ensure compliance with labor laws, union rules (if applicable), and company policies
  • Utilize scheduling and workforce management software (TrackTik)
  • Collaborate with operations managers and HR to align scheduling with staffing and onboarding needs
  • Be available after hours as needed to address urgent or emergency scheduling issues

Bank Teller/Customer Service

Wells Fargo Bank
02.2017 - 10.2019
  • Greeted customers and processed daily financial transactions including deposits, withdrawals, and loan payments
  • Prepared cash and change orders, balanced drawers, and maintained clean, organized teller area
  • Promoted customer satisfaction through knowledgeable service and compliance with banking regulations

• Handled foreign currency exchanges, sold cashier's checks and money orders

Cashier

ovations
04.2015 - 12.2016
  • Operated POS system to process customer purchases, returns, and payments
  • Provided friendly servicewhile directing customers and handling merchandise inquiries
  • Balanced register at shift start/end and maintained a clean, organized checkout station

Cashier

Burlington Coat Factory
11.2015 - 11.2016
  • Assisted customers with purchases and returns, answered product questions
  • Processed transactions accurately, handled promotional coupons, and supported sales floor

clothing assistant

crossroads treatment center
12.2012 - 04.2013
  • Helped clients select clothing and personal items based on need and availability
  • Created product displays and maintained a welcoming, organized environment

Education

High School Diploma -

Calvin High School
Sacramento, CA
2013

Skills

    Advanced scheduling software proficiency

    Project management

    Data analyst, and report

    Conflict resolution

    Stakeholder communication

    Team coordination

    Forecasting and predictive planning

    Decision making under pressure

    Critical thinking and problem-solving

Timeline

Scheduling Manager

Securitas Security Services USA
06.2019 - Current

Bank Teller/Customer Service

Wells Fargo Bank
02.2017 - 10.2019

Cashier

Burlington Coat Factory
11.2015 - 11.2016

Cashier

ovations
04.2015 - 12.2016

clothing assistant

crossroads treatment center
12.2012 - 04.2013

High School Diploma -

Calvin High School