Destiny Lewis
Pleasant Grove,AL
Summary
Organized, reliable, efficient professional with over 10 years of experience in multiple areas. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Offering excellent communication and good judgment.
Motivated to learn, grow, and excel. Experience includes customer service, administrative skills, custodial and maintenance. Highly dependable, and proficient in scheduling and training others.
Overview
14
14
years of professional experience
Work History
Resident Care Associate
Fountain Of Care Solutions In Home & Healthcare LLC
Pleasant Grove, AL
12.2024 - Current
- Provided compassionate support to clients in daily living activities, enhancing overall quality of life.
- Trained and mentored new staff on best practices in resident care and operational procedures.
- Implemented safety protocols to promote a secure environment for both clients and staff members.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored and assisted residents through individual service plans.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Improved the living environment for residents by maintaining cleanliness, organization, and safety in shared spaces.
- Managed medication administration accurately and responsibly according to prescribed schedules and dosages.
- Fostered strong relationships with residents and their families, ensuring open communication and trust.
- Assisted in meal preparation and service, ensuring the nutritional needs of each resident were met consistently.
- Provided compassionate assistance with daily living tasks such as bathing, dressing, grooming, and mobility support.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Church Administrator
True Worship Praise & Deliverance Ministries
Dolomite, Alabama
07.2021 - Current
- Created and updated membership rosters, church documents and basic reports.
- Directed administrative and secretarial support for pastors, program directors and oversees Food Pantry/Outreach Ministry
- Handled church correspondence, member database and building scheduling.
- Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
- Greeted visitors, callers and members of congregation courteously and promptly
- Managed over 20 volunteers, and church members
Kitchen Manager
Gardens of Pelham
Pelham, AL
10.2023 - 11.2024
- Supervised daily kitchen operations to ensure efficient workflow and adherence to safety standards.
- Trained and mentored kitchen staff to enhance skills and improve overall team performance.
- Developed and implemented new menu items, contributing to increased customer satisfaction and engagement.
- Managed inventory levels, reducing waste through effective stock control and ordering processes.
- Checked and tested foods to verify quality and temperature.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Cashier Specialist
Sam's Club
Trussville, AL
09.2017 - 05.2019
- Helped customers complete purchases, locate items and join reward programs.
- Quickly and accurately counted drawers at start and end of each shift.
- Assisted customers by answering questions and fulfilling requests.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new team members on customer service and cashier training.
- Trained credit salesperson, supervisor and provided back-up coverage when needed.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted over 100 customers per day.
- Restocked and organized merchandise at the end of each shift.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Answered customer questions and helped find specific items
Crew Leader
Alabama Splash Adventure
Bessemer, Alabama
05.2015 - 08.2018
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Supervised and trained crew of over 15 employees in routine maintenance and custodial duties that ranged from general to routine.
- Worked in team environment to maintain high levels of productivity.
- Emptied trash receptables, unlocked doors, ensured doors were locked after cleaning areas.
- Performed general, routine custodial duties, to include dusting, mopping, vacuuming, cleaning restrooms, and restocking paper and soap supplies.
- Monitored team members to verify work quality and address concerns
Sales Associate
Shoe Show Mega Store
Midfield, Alabama
07.2016 - 01.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped over 100's of customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Achieved perfect attendance and on-time record.
- Processed product returns and assisted customers with other selections.
- Increased sales by offering advice on purchases and promoting additional products.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
Volunteer
Youth Serve
Birmingham, AL
05.2015 - 08.2015
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning
- Assisted with having clothes drives and helping community
- Planted gardens in neighborhoods and picked up litter around neighborhoods
- Met with other volunteers and program leaders to discuss new service opportunities.
Hospital Volunteer
Princeton Baptist Medical Center
Birmingham, AL
08.2012 - 08.2014
- Provided support and companionship to patients in need of assistance.
- Reported patient requests, concerns and other observations to staff.
- Restocked supplies and filed paperwork to satisfy department leadership requests.
- Transported patients and helped with discharge procedures.
- Adhered to policies and procedures to promote hospital mission and vision.
- Assisted patients to their appointments within hospital
- Filed paperwork, and organized hospital supplies
Education
No Degree - Kinesiology/Physical Therapy
University of South Alabama
Mobile, ALSome College (No Degree) - Psychology
T.A. Lawson State Community College
Birmingham, ALHigh School Diploma -
Pleasant Grove High School
Pleasant Grove, AL05-2015
Skills
- Strong Organizational Skills
- Confidentiality and Data Protection
- Clerical Support
- Office Organization
- Compassionate caregiving
- Dementia / Mental health care
- Meal preparation
- CPR certification
- Activities of daily living ADL support
- Housekeeping
- Medication administration
- Patient observation
- Adaptability and flexibility
- Multitasking Abilities
- Customer service
- Critical thinking
Timeline
Resident Care Associate
Fountain Of Care Solutions In Home & Healthcare LLC
12.2024 - Current
Kitchen Manager
Gardens of Pelham
10.2023 - 11.2024
Church Administrator
True Worship Praise & Deliverance Ministries
07.2021 - Current
Cashier Specialist
Sam's Club
09.2017 - 05.2019
Sales Associate
Shoe Show Mega Store
07.2016 - 01.2017
Crew Leader
Alabama Splash Adventure
05.2015 - 08.2018
Volunteer
Youth Serve
05.2015 - 08.2015
Hospital Volunteer
Princeton Baptist Medical Center
08.2012 - 08.2014
Some College (No Degree) - Psychology
T.A. Lawson State Community College
High School Diploma -
Pleasant Grove High School
No Degree - Kinesiology/Physical Therapy
University of South Alabama