Destiny Little
Columbia,USA
Summary
Compassionate Certified Nursing Assistant skilled in delivering hands-on care and supporting daily living tasks while ensuring health regulation compliance. Implements safety protocols, monitors health conditions, and informs healthcare teams. Fosters trusting client relationships to promote emotional well-being and independence, contributing to positive outcomes in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Owner
Destiny's Designs
Columbia, USA
10.2022 - Current
- Developed customer service policy that enhanced customer satisfaction with products and services.
- Oversaw daily operations of the business and provided guidance to staff.
- Implemented systems for tracking sales performance and analyzing data trends to inform strategic decisions.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Designed and executed marketing strategies, including social media campaigns, to increase business visibility.
- Promoted the business on social media platforms to maximize brand identity and generate revenue.
- Conducted market research to identify new opportunities for growth.
- Analyzed competitors' pricing and product offerings in order to remain competitive within the market.
- Determined pricing for products or services based on costs and competition.
- Formed and sustained strategic relationships with clients.
- Conferred with customers to understand needs and finalize purchase orders.
- Monitored cash flow to ensure proper budgeting of resources.
- Reviewed financial statements on a monthly basis in order to assess the financial health of the organization.
- Initiated cost-cutting measures without sacrificing quality of products or services.
- Investigated new technologies that could improve efficiency within the organization.
- Updated website content regularly according to current trends within target markets.
- Ensured compliance with all local laws and regulations related to the business operations.
- Participated in trade shows, conventions, and other events related to industry promotion.
- Resolved issues quickly through meticulous research and quick decision-making.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
CNA
Haven Nursing Center
Columbia, USA
09.2017 - 01.2026
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Used mobility devices to transport patients.
- Assisted residents in walking, utilizing mobility aids to enhance their independence and safety.
- Monitored food intake and output as directed by nursing staff.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Reported changes in patient conditions to registered nurse or physician.
- Collaborated with interdisciplinary team to ensure comprehensive and coordinated patient care.
- Answered patient call lights promptly and responded to requests appropriately.
- Educated patients on self-care techniques to enhance independence and confidence in daily activities.
- Provided emotional support to families during challenging times, fostering trust and comfort.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Participated in educational programs designed to improve knowledge of health care practices.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Oversaw organization and cleanliness of patient rooms and shared areas to ensure a comfortable environment.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Coordinated communication efforts among patients, families, and healthcare team to ensure clarity and understanding.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Used mobility devices to transport patients.
Substitute Teacher
Caldwell Parish School Board
Columbia, USA
02.2023 - 10.2025
- Encouraged positive student behavior through clear communication and relationship-building.
- Assisted with classroom management issues.
- Provided instruction and guidance to students in the absence of a regular teacher.
- Maintained accurate records of student attendance and performance.
- Developed and implemented creative learning strategies to engage diverse learners.
- Provided feedback on assignments or projects given by the regular teacher.
- Monitored student progress throughout the day.
- Maintained a safe learning environment by enforcing school rules and regulations.
- Promoted a safe and secure atmosphere within the classroom setting.
- Created a supportive learning environment while effectively managing challenging student behaviors.
- Implemented school policies and procedures in the classroom.
- Utilized various teaching methods such as lectures, discussions, audio-visual presentations.
- Provided classroom instruction outlined in teacher's lesson plans.
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Integrated real-world examples to make learning relevant and engaging.
- Utilized educational technology to enhance learning experiences.
- Engaged students in discussions to promote interest and drive learning.
- Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
- Provided notes and reports on school day activities to primary teacher.
- Educated students in various subjects to provide seamless transition during absence of head teacher.
- Collaborated with regular teachers to ensure continuity of instruction.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Managed classroom environments to ensure a safe and productive learning experience.
- Implemented classroom rules to maintain order and discipline.
- Secured substitute teaching positions based on strong recommendations from previous employers.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Provided classroom instruction following regular teacher's lesson plans.
- Operated computers or audio-visual aids to supplement class presentations.
- Left notes for head teacher about notable students, events and problems.
- Followed established lesson plans to continue learning trajectory.
- Maintained classroom order and enforced school and class rules.
- Supervised students during recess, break times and dismissal periods to prevent injuries and fights.
- Explained assignments and relayed information from lead teacher.
- Distributed worksheets and homework assignments from head teacher to assist with classroom operations.
Private Sitter
Classified
Columbia , LA
03.2022 - 04.2025
- Assisted clients with daily living activities and personal care tasks.
- Administered medications and monitored health conditions to ensure client safety and well-being.
- Provided companionship and emotional support to enhance client well-being.
- Maintained clean and safe living environment through regular housekeeping to enhance client comfort.
- Communicated effectively with family members regarding client needs and preferences.
- Coordinated transportation for medical appointments and social outings for clients.
- Documented client progress and reported changes in behavior or condition timely.
- Collaborated with healthcare professionals to develop personalized care plans for clients.
- Supervised medication administration, personal hygiene, and other activities of daily living.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Provided companionship to elderly clients by engaging in conversation and accompanying them on errands or outings.
- Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Improved patient outlook and daily living through compassionate care.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Monitored vital signs including blood pressure, temperature, pulse rate, respiration rate and glucose levels.
- Organized medication reminders for clients taking multiple prescriptions throughout the day.
- Assisted with meal planning to meet nutritional plans.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
- Laundered clothing and bedding to prevent infection.
- Tracked and reported client progress based on observations and conversations to inform care adjustments.
- Accompanied clients on recreational activities such as walks or trips to the park.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Transported patients to medical, dental, and personal care appointments.
- Provided mental stimulation through games, puzzles and other activities designed for cognitive development.
- Maintained records of client care services provided including changes in condition or treatment plan.
- Kept accurate records of all tasks completed during shifts including start and end times and notes about client interactions.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Ambulated individuals around home, public, and medical locations.
- Reported concerns to nurse supervisor to promote optimal care.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
Retail Manager
Roses Discount Store
Columbia, USA
05.2021 - 10.2021
- Developed strategies for increasing sales and improving customer service.
- Managed daily store operations, ensuring a seamless shopping experience for customers.
- Managed daily store operations, ensuring effective execution of opening and closing procedures.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Conducted inventory management activities such as receiving shipments and maintaining stock levels.
- Maintained high standards of store presentation and visual merchandising.
- Ensured compliance with health and safety regulations within the store.
- Ensured compliance with company policies, procedures, and industry regulations.
- Oversaw merchandising strategy, optimizing product placement and display design to enhance customer engagement.
- Maintained positive relationships with customers by providing exceptional service.
- Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
- Resolved customer service issues to enhance customer experience.
- Facilitated regular team meetings to align on objectives and assess progress.
- Monitored store security systems to protect against theft or vandalism.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
CNA Med/Surgery
Hardtner Medical Center
Olla, USA
01.2018 - 03.2020
- Assisted patients in ambulation and transfers using proper body mechanics.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Transported residents safely between different areas of the facility.
- Participated in educational programs designed to improve knowledge of health care practices.
- Supported family members emotionally during challenging situations to enhance patient care experience.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Ensured clean, safe patient environment by strictly following infection control protocols, contributing to overall patient safety.
- Coordinated with interdisciplinary team members to deliver comprehensive patient care, fostering a collaborative healthcare environment.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Monitored food intake and output as directed by nursing staff.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Reported changes in patient conditions to registered nurse or physician.
- Facilitated communication between patients, family members, and healthcare professionals.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Helped residents walk with or without self-help devices.
- Assisted residents in preparing for activities and social programs.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Utilized mobility devices, such as wheelchairs and walkers, to assist patients in moving safely.
- Observed and reported unusual symptoms and changes to charge nurse.
- Conducted routine checks on patient vitals, blood pressure, blood sugar, and heart rate.
- Supported non-ambulatory residents in range of motion exercises.
- Distributed drinking water and snacks to residents to ensure proper hydration and nutrition.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Collected specimens from patients for laboratory testing purposes.
- Planned and served meals and snacks to patients according to prescribed diets.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Turned and repositioned bedridden patients to prevent bedsores.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Measured and documented patients' food and liquid intake and output, ensuring accurate records were maintained.
- Supplied, collected and emptied patient bedpans on frequent basis.
CNA Psychiatric
Hardtner Medical Center
Olla, Louisiana
01.2018 - 02.2020
- Monitored patients' mental health status, reporting significant changes to the team to ensure timely interventions.
- Delivered crisis intervention services during critical situations, ensuring patient safety and continuity of care.
- Facilitated therapeutic group sessions and engaged patients in discussions.
- Interacted and engaged patients with chronic mental illness in group settings and individually.
- Implemented safety protocols to ensure a secure environment for patients.
- Ensured a safe environment for all patients by monitoring their behaviors closely and intervening when necessary.
- Collaborated with interdisciplinary teams to create and refine patient care plans tailored to individual needs.
- Collaborated with other healthcare professionals on developing treatment plans tailored specifically for each patient's needs.
- Assisted in the implementation of individualized treatment plans for each patient.
- Assisted patients in accomplishing activities of daily living skills (ADLs).
- Maintained patient records and documentation for accuracy and compliance.
- Observed and documented patient behavior accurately in Electronic Health Record (EHR).
- Maintained confidentiality regarding all aspects of patient care according to HIPAA standards.
Caregiver
Advanced Sitting Solutions
Columbia, USA
01.2015 - 10.2017
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Promoted client independence by teaching self-care skills including bathing, grooming, and toileting.
- Accompanied clients to social events such as movies or plays.
- Prepared meals according to dietary requirements and assisted with feeding.
- Maintained a safe environment for clients by removing potential hazards like rugs or furniture to prevent falls.
- Coordinated transportation services for clients when necessary.
- Provided emotional support to clients during difficult times.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to the supervisor.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Educated families about available resources for home health care services in the local community.
- Enhanced client well-being by providing companionship through conversation and recreational activities.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted clients with bathing, dressing, and personal care to enhance comfort and hygiene.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Followed safe lifting and transferring techniques to transport residents.
Store Clerk
Dollar General
Grayson, USA
01.2016 - 06.2016
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
- Resolved customer complaints promptly, enhancing customer satisfaction and loyalty.
- Utilized problem solving skills to resolve issues quickly while maintaining customer satisfaction.
- Addressed customer complaints with effective solutions, ensuring high levels of satisfaction and repeat business.
- Processed customer payments accurately, contributing to smooth transaction flow and customer trust.
- Operated cash register in accordance with company policies and procedures.
- Engaged with numerous customers each day to provide assistance and support.
- Stocked shelves with incoming shipments of products from vendors or suppliers.
- Restocked shelves with inventory throughout the day.
- Inventoried merchandise on a regular basis to ensure accuracy of stock levels.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Ensured compliance with health and safety regulations.
- Followed safety protocols when lifting heavy objects or operating machinery within the store environment.
- Checked expiration dates on food items regularly to ensure quality control standards were met.
- Verified that all pricing was accurate before putting items out for sale.
- Balanced receipts against cash on hand at end of shift to ensure accuracy in accounting records.
- Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
- Completed weekly tasks such as cleaning counters and floors, dusting shelves, stocking shelves with new merchandise.
- Monitored security cameras to detect any suspicious activity or theft within the store.
- Prioritized and resolved concerns such as pricing problems, damaged products, and special order requests.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Identified defective, incorrect, or missing merchandise and promptly reported to supervisor.
- Located items for customers and helped complete purchases by processing payments with system.
Carhop
Sonic
Columbia, USA
05.2014 - 02.2015
- Greeted and welcomed customers at drive-in window, creating a positive first impression.
- Delivered food orders to customers in a timely manner with a friendly attitude.
- Delivered excellent customer service by promptly answering questions and professionally resolving complaints, enhancing customer satisfaction.
- Assisted customers in selecting menu items, taking orders, and providing information about specials or new menu items.
- Verified accuracy of orders prior to delivery, ensuring customer satisfaction and order integrity.
- Operated cash register accurately and efficiently to process customer payments.
- Prepared drinks, condiments, and food items according to restaurant standards.
- Ensured that all products were prepared in accordance with established recipes while meeting quality standards set forth by management team.
- Followed all safety protocols when preparing food items including proper temperature control techniques.
- Restocked cups, napkins, straws, and condiments during shifts to ensure service efficiency.
- Communicated effectively with co-workers regarding order status or customer requests.
- Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
Education
Some College (No Degree) - General Studies
Louisiana Delta Community College
Monroe, LA05-2014
High School Diploma -
Epps High School
Epps, LASkills
- Patient care
- Direct patient care
- Vital sign assessment
- Vital signs monitoring
- Vital sign collection
- Medication management
- Transfer techniques
- Patient transfers
- Lifting and transferring
- Bathing assistance
- Toileting assistance
- Patient hygiene assistance
- End-of-life care
- Dementia care
- Alzheimer's care
- Care planning
- Clinical documentation
- Electronic charting
- Patient engagement
- Caregiver collaboration
- Emergency intervention
- Advanced life support
- Safety protocols
- Infection control practices
- Infection control procedures
- Blood glucose monitoring
- Health assessment
- Attention to detail
- HIPAA compliance
- Maintaining confidentiality
- Customer service
- Verbal communication
- Emotional support
- Compassionate care
- Critical thinking
- Problem-solving
- Multitasking and organization
- Multitasking
- Organization and planning
- Behavior documentation
- Safety precautions
- Direct patient care
- Vital sign collection
Certification
- Certified Nursing Assistant
- Basic Life Support
- CPR
- Business Licenses
Timeline
Substitute Teacher
Caldwell Parish School Board
02.2023 - 10.2025
Business Owner
Destiny's Designs
10.2022 - Current
Private Sitter
Classified
03.2022 - 04.2025
Retail Manager
Roses Discount Store
05.2021 - 10.2021
CNA Med/Surgery
Hardtner Medical Center
01.2018 - 03.2020
CNA Psychiatric
Hardtner Medical Center
01.2018 - 02.2020
CNA
Haven Nursing Center
09.2017 - 01.2026
Store Clerk
Dollar General
01.2016 - 06.2016
Caregiver
Advanced Sitting Solutions
01.2015 - 10.2017
Carhop
Sonic
05.2014 - 02.2015
Some College (No Degree) - General Studies
Louisiana Delta Community College
High School Diploma -
Epps High School