Destiny Lucas
Hico,TX
Summary
Versatile and results-oriented professional with a strong background in bookkeeping and customer relations. Experienced in QuickBooks and financial reporting, I significantly improved tax preparation efficiency. My exceptional customer service skills, honed across various roles, consistently enhance client satisfaction and loyalty. Finance professional with significant expertise in managing comprehensive bookkeeping responsibilities, including accounts payable and receivable. Recognized for reliability in maintaining financial records and collaborating seamlessly with team members to meet organizational goals. Very adaptive in dynamic environments.
Overview
13
13
years of professional experience
Work History
Bookkeeper
Lucas Flooring
Hico, TX
10.2023 - Current
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Established QuickBooks accounting system to reflect accurate financial records.
- Improved tax preparation efficiency, organized and reviewed all relevant financial documents.
- Input financial data and produced reports using Software.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Hairstylist Salon Owner
11|11 Destiny Lucas Salon
Hico, TX
11.2022 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and services.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Counted and documented opening and closing cash amounts daily.
Stylist
Great Clips Hair Salon
Stephenville, TX
01.2022 - 09.2022
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
Rural Mail Carrier
United States Postal Service, USPS
Hico, TX
08.2016 - 08.2021
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Handled accurate cash payments for postage and incurred fees.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Provided excellent customer service, addressing concerns and assisting with inquiries from rural customers.
Server
Jersey Lilly’s
Hico, TX
01.2012 - 08.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
Education
High School Diploma - General Studies
Hico Independent School District
HicoSkills
- Bookkeeping
- Accounts receivable
- Accounting and bookkeeping
- Quickbooks
- Invoice processing
- Accounts payable
- Account reconciliation
- Bookkeeping software
- Financial reporting
- Data inputting
- Accounting
- Customer relations
- Tax preparation
Timeline
Bookkeeper
Lucas Flooring
10.2023 - Current
Hairstylist Salon Owner
11|11 Destiny Lucas Salon
11.2022 - Current
Stylist
Great Clips Hair Salon
01.2022 - 09.2022
Rural Mail Carrier
United States Postal Service, USPS
08.2016 - 08.2021
Server
Jersey Lilly’s
01.2012 - 08.2020
High School Diploma - General Studies
Hico Independent School District