Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny Macedo

Long Beach,CA

Summary

Hardworking and punctual worker that can manage to work in fast-paced, physically-demanding jobs while standing and moving for long hours. Focused on exceeding productivity and service objectives every day. Hardworking employee with customer service, multitasking and time management abilities.

Overview

2
2
years of professional experience

Work History

Shipping Clerk/ Cashier/Retail Store Manager/Customer Service Representative

Rainbow Mealworms
Compton, CA
06.2022 - Current

• Assisted 50+ customers a day with checkout

  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Helped customers find specific products, answered questions and offered product advice.
  • Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
  • Established weekly and monthly goals for sales staff to achieve desired results.
  • Coordinated stock replenishment processes as needed based on sales trends.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Verified shipping documents for accuracy.
  • Received and distributed incoming packages to designated departments or personnel.
  • Packaged goods in appropriate containers for shipment.
  • Ensured that all orders were filled accurately with the correct item numbers and quantities requested by the customer.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Education

High School Diploma -

Manuel Domínguez High School
Compton, CA
06-2022

Skills

  • Inventory Management
  • Labeling Accuracy
  • Shipping procedures
  • Customer Education
  • Customer Assistance
  • Cash Register Operation
  • Sales expertise
  • Time management skills
  • Sales Leadership
  • Store Opening and Closing
  • Hiring and Training
  • Problem-Solving
  • Order Accuracy

Timeline

Shipping Clerk/ Cashier/Retail Store Manager/Customer Service Representative

Rainbow Mealworms
06.2022 - Current

High School Diploma -

Manuel Domínguez High School
Destiny Macedo