DESTINY MACK
Miami Gardens,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
15
15
years of professional experience
Work History
Executive Manager
Green's Garage
02.2023 - Current
- Developed long-term business plans for sustained company growth, leading to an increase in market share and profitability.
- Managed budget planning and financial forecasting, ensuring optimal resource allocation for maximum return on investment.
- Negotiated high-value contracts with key partners and suppliers, securing favorable terms that supported business objectives.
- Expanded market presence through strategic partnerships and alliances, increasing brand visibility and generating new revenue streams.
- Established a culture of continuous improvement by promoting best practices in project management, process optimization, and risk mitigation.
- Spearheaded talent acquisition efforts to attract top talent from diverse backgrounds by leveraging industry knowledge and professional networks.
- Successfully navigated complex regulatory environments to ensure compliance with all relevant laws and industry standards, mitigating potential legal risks.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
Senior Sales Associate
McKinley
03.2021 - 01.2023
- Streamlined the leasing process for greater efficiency, resulting in a higher number of successful applications.
- Increased apartment occupancy rates by conducting engaging property tours and addressing prospective tenants'' concerns.
- Trained, coached, and mentored new sales associates for maximum performance.
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Bookkeeper
Elite Financial Inc
01.2009 - 01.2023
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
- Matched purchase orders with invoices and recorded necessary information.
- Presented audit findings to accounting manager after reviewing results and paperwork.
Owner/Housekeeper
Diamond Destiny Cleaning Services
06.2017 - 11.2021
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Varsity Cheerleading Coach
Ypsilanti Community High School
07.2018 - 07.2021
- Increased team spirit by implementing innovative and engaging cheer routines.
- Developed strong relationships with athletes, fostering a positive and supportive team environment.
- Adjusted coaching techniques based on strengths and weaknesses of athletes.
- Provided training direction, encouragement and motivation to prepare cheerleaders for competitive events.
- Held special events to promote camaraderie among teammates, families, and community members.
Education
B.A. Degree - Psychology
University of Michigan
Ann Arbor, MI2017
Diploma -
Ypsilanti High School
Ypsilanti, MI2013
Skills
- Business Administration
- Technical Support
- Office Management
- Expense Reporting
- MS Office Expertise
- Verbal and Written Communication
- Payroll and Benefits Administration
- Financial Management
- Sales Expertise
- Customer Service
- CRM Software
Additional Information
- Quickbooks Certification - 2024
Timeline
Executive Manager
Green's Garage
02.2023 - Current
Senior Sales Associate
McKinley
03.2021 - 01.2023
Varsity Cheerleading Coach
Ypsilanti Community High School
07.2018 - 07.2021
Owner/Housekeeper
Diamond Destiny Cleaning Services
06.2017 - 11.2021
Bookkeeper
Elite Financial Inc
01.2009 - 01.2023
B.A. Degree - Psychology
University of Michigan
Diploma -
Ypsilanti High School
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