Destiny Maes
Rincon,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
BARTENDER
Fat Tuesday
09.2023 - Current
- Responsible for making, mixing and pouring frozen daiquiris to guests at the bar
- Present the menu, answer questions, and make suggestions to guests as necessary
- Input orders into the POS system/completing transactions
- Clean the bar and arrange display items
- Properly clean and fill machines
- All inventory counted for and properly inserted into the computer/ entered and filed invoices
- Safe is counted for and daily count is inserted into the computer.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
SALES ASSOCIATE
Paradies Lagardere
12.2022 - 09.2023
- Performing tasks on the sales floor and supporting other departments when needed
- Maintain the store's appearance with visual merchandising, housekeeping and maintenance standards
- Assessed customers needs in a timely manner, as well as informing them of promotional products
- All transactions are handled properly, following policies and procedures/conducting mid-day audits and change requests.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Generated new sales leads to achieve and exceed monthly sales goals.
CASH CAGE & CASHIERING
DECA, Hunter AAf
04.2020 - 11.2022
- I’ve identified and assessed customer needs, as well as
expectations and questions/concerns.
Provided timely,flexible and responsive service to
customers. - Understands customers needs and keeps them
informed with product information. - I’ve ensured all cash/non-cash transactions are handled
properly, accurately and comply with policies,
procedures and directives. - Check out patron purchases ensuring total items
purchased equals the total amount charged and
collected. - Prepare change orders and issue daily change funds to
cashiers. - Receive and verify sales receipts and money collected
from cashiers, sort money by denomination, verify
amount, and annotate cashiers’ cash receipts. - Maintain records of overage/shortages, prepare deposit
slips, and prepare cash drawers daily.
Open and close safe and account for all money by
balancing and verifying the count for accuracy. - Reduced cashier errors by conducting thorough training sessions on proper cash-handling techniques and best practices.
- Conducted regular audits of all cage transactions, identifying discrepancies swiftly and taking corrective action when necessary.
- Improved customer satisfaction by addressing concerns promptly, ensuring positive experiences at the Cash Cage counter.
- Reconciled daily summaries of transactions and accurately counted funds to balance books using [Software].
Education
High School Diploma -
American School of Valencia
05.2019
Skills
- Communication
- Ability to work under pressure/Time management
- Initiative/Self-Motivation
- Computer Knowledge
- Customer care/ Safety and Security
- Cash handling/ Register service
- Microsoft Windows and MAC operating systems
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Team player attitude
- Patience and Tolerance
Awards
Certified in Microsoft Word, Powerpoint and Excel
Timeline
BARTENDER
Fat Tuesday
09.2023 - Current
SALES ASSOCIATE
Paradies Lagardere
12.2022 - 09.2023
CASH CAGE & CASHIERING
DECA, Hunter AAf
04.2020 - 11.2022
High School Diploma -
American School of Valencia
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