Destiny Magana
Dr. Martens
El Monte,CA
3
years of professional experience
Sales Associate focused on customer service, POS transactions, and product guidance in a busy retail environment. Helps 21-40 customers per shift find products, explain promotions, and support upselling, converting many customer interactions into completed sales while keeping the sales floor organized and service moving during peak periods. Brings a steady approach to customer interactions, merchandising support, and maintaining a clean, welcoming store experience.
Work History
Sales Associate
2 Years- Supported 10-20 customers per shift by greeting shoppers, answering questions, and guiding product selection.
- Upsold products to support store goals and personal sales targets while recommending options that matched customer needs.
- Communicated promotions, discounts, and offers to customers to strengthen product interest and drive sales conversations.
- Maintained a clean, organized stockroom and sales floor through regular cleaning, clutter removal, and inventory replenishment.
- Lifted boxes of merchandise and supported team selling efforts by collaborating with coworkers during busy periods.
- Stayed current on trends and product knowledge to help customers find styles that fit their preferences.
Package Handler
4 Months- Loaded and unloaded packages from trucks using forklifts and pallet jacks while following safety procedures.
- Handled up to 75 pounds safely and repeatedly while moving fragile items to reduce damage during transport.
- Prioritized tasks by deadlines and workload demands to keep packages moving through a fast-paced warehouse.
- Worked additional shifts on short notice to support coverage during busy periods.
- Maintained quality and production standards while processing high volumes of packages.
- Followed all safety regulations and procedures to prevent accidents and injuries in a fast-paced environment.
- Moved packages of various sizes with forklifts and pallet jacks to keep deliveries flowing efficiently.
Skills
Truck loading and unloading
Health and safety compliance
Order picking
Inventory control
Workplace cleanliness
Inventory auditing
Customer service
Time management
Cash handling
Customer issue resolution
Merchandising
Store closing procedures
Store opening procedures
Inventory replenishment
Cash handling
Product knowledge
Customer service
Team collaboration
Suggestive selling
Cross-selling
Sales conversion
Product recommendations
Customer needs assessment
Upselling
Customer engagement
Schedule flexibility
Timeline
Sales Associate
Dr. Martens
10.2024 - CurrentRead More
Package Handler
UPS
10.2023 - 02.2024Read More