Summary
Work History
Education
Skills
Timeline
pwb

Destiny Malloy

Cottonwood,AZ

Summary

Authorized to work in the US for any employer

Work History

Server/Bartender

Italian Kitchen
07 2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Processed orders and sent to kitchen employees for preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Server/Bartender

Fiesta Mexicana
11 2022 - Current
  • Making and serving food and alcohol
  • Handling cash and customer complaints
  • Closing
  • Also providingexcellent care.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Assistant manager

Papa Murphy's Take N Bake Pizza
12 2022 - 11 2023
  • Opening and closing, inventory count, paperwork, customer complaints, cash and safe handling, alsoworking together with all my employees and running or shifts accordingly on a timely matter.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Housekeeping Room Attendant

Arabellas
05 2023 - 09 2023
  • Cleaning rooms making sure they are done in a timely matter.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Retail Sales Associate

Goodwill Industries
01 2017 - 09 2018
  • Processing all the items in the back as well as pricing them
  • Being able to run a cash register
  • And puttingall of the merchandise on the floor making sure everything's in the right spot and being in charge ofcleanliness.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Answered questions about store policies and addressed customer concerns.

Waitress/Bartender

Stackers bar and grill
04 2015 - 08 2017
  • Opening and closing the bar
  • Counting money
  • Counting my drawer at the end of my shift
  • Properlyserving alcoholic drinks and being up to date with my liquor and food certification.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Waitress/Bartender

Native NewYorker
03 2013 - 07 2015
  • To serve my guests with food in a respectful proper manner
  • Making there experience memorable.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Used cash registers and credit card machines to cash out customers.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Consistently exceeded management''s performance expectations while adhering to company policies and procedures.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Education

GED -

northern pioneer college

Skills

  • Bartending
  • Retail Sales
  • Pricing
  • Cash Handling
  • Serving Experience
  • POS
  • Sales
  • Cooking
  • Restaurant Experience
  • Food Safety
  • Upselling
  • Busser
  • Host/Hostess
  • Cashiering
  • Merchandising
  • Food Handling
  • Assistant Manager Experience
  • Food Service
  • Inventory Control
  • Microsoft Word
  • Microsoft Excel
  • Website maintenance
  • GPU programming
  • Certifications and Licenses
  • Food Handler Certification
  • Bartender License

Timeline

Server/Bartender

Italian Kitchen
07 2023 - Current

Server/Bartender

Fiesta Mexicana
11 2022 - Current

Assistant manager

Papa Murphy's Take N Bake Pizza
12 2022 - 11 2023

Housekeeping Room Attendant

Arabellas
05 2023 - 09 2023

Retail Sales Associate

Goodwill Industries
01 2017 - 09 2018

Waitress/Bartender

Stackers bar and grill
04 2015 - 08 2017

Waitress/Bartender

Native NewYorker
03 2013 - 07 2015

GED -

northern pioneer college

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Destiny Malloy