Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Destiny Manning

Los angeles,CA

Summary

Focused and delivers consistent and professional work for every assignment. Offers 5+ years in costumer service industry environments and top-notch abilities in communication and effeteness. Talented and skilled at completing any daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Motivated retail professional skilled in processing transactions and merchandising products. Satisfy customers with exceptional service every day. Back up team members and always take on extra work. Reliable and punctual/ successfully handles fast-pace work. Proven willingness to take on any task to support team and help business succeed. Meticulous front desk receptionist with strong background in guest service environments. Adaptable, energetic and customer-oriented individual with exceptional listening skills. Devoted to delivering quality service and exceeding expectations. Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level front desk position. Ready to help team achieve company goals. Enthusiastic front desk receptionist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel..

Overview

8
8
years of professional experience

Work History

Front Desk Receptionist

Hollywood Celebrity Hotel
Los Angeles , CA
07.2021 - Current
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collected room deposits, fees and payments.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Checked lobby, bathrooms and common areas near front desk for cleanliness multiple times per shift.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Cashier

Ralphs grocery store
Los Angeles, CA
10.2020 - Current
  • Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies
  • Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
  • Boosted repeat business with routine suggestions of loyalty programs and store cards.

Assistant Deli Manager

Ralph's Grocery Company
Los Angeles, CA
10.2018 - 10.2020
  • Back up for the manger
  • Managing 6 employees making sure to divide work evenly to get job done quickly and efficiently
  • Finishing jobs that may have go over looked or not completed
  • Working with a time

Deli Clerk

Groccery Company
Los Angeles, CA
12.2014 - 10.2018
  • Weighed, prepared, and packaged deli meats, side dishes, and sandwiches according to established recipes and standards
  • Reduced shrink by serving correct portion sizes and accurately weighing price-per-pound products
  • Offered product samples to promote featured items and drive sales
  • Supported superior customer service by welcoming customers and answering menu and product questions.

Education

Some College (No Degree) - Child development

Los Angeles Community College

Skills

  • Restocking
  • Drawer balancing
  • Product restocking
  • Loyalty program promotion
  • Merchandise exchange
  • Customer service
  • Team work
  • Communication skills
  • Room Key Issuance
  • Check In and Check Out Procedures
  • Problem Solving
  • Incoming Mail Sorting
  • Hotel Safe Deposits
  • Housekeeping Notification
  • Reservations Management
  • Payment Collection
  • Conflict Resolution
  • Cash Handling

Timeline

Front Desk Receptionist

Hollywood Celebrity Hotel
07.2021 - Current

Cashier

Ralphs grocery store
10.2020 - Current

Assistant Deli Manager

Ralph's Grocery Company
10.2018 - 10.2020

Deli Clerk

Groccery Company
12.2014 - 10.2018

Some College (No Degree) - Child development

Los Angeles Community College