Destiny Martin
Modesto,CA
Summary
Custodian, Front Desk Professional, and Cook with over 4 years of diverse experience in maintaining cleanliness, ensuring safety, and delivering exceptional customer service. Demonstrates expertise in custodial services, cash handling, and food preparation, consistently upholding high standards in fast-paced environments. Committed to leveraging skills in communication, teamwork, and sanitation to drive operational excellence and enhance customer satisfaction.
Overview
8
8
years of professional experience
Work History
Custodian and Front Desk
In-Shape Health Clubs
08.2021 - 08.2024
- Maintained a high level of professionalism while interacting with employees, visitors, and clients
- Safely handled cleaning chemicals, trash, cleaning restrooms, showers, offices, pool deck, sauna, steam room, kid zone, and all exercise equipment
- Utilized specialized tools for deep cleaning and disinfecting, including industrial laundry machines, buffer, and power washers
- Maintained cleanliness record keeping through job cards and communication logs
- Front desk customer service, greeting members, cashier transactions, signing people up for memberships, assisting with tours, and closing the gym making sure it's stocked and ready for the openers
- Assisted in training new janitorial staff on proper cleaning techniques and company standards
- Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
- Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
- Maintained inventory of cleaning supplies and equipment, promptly reporting any shortages or malfunctions
- Responded promptly to customer requests for additional cleaning services or special projects
- Conducted regular inspections to ensure all areas were clean, organized, and free from hazards
- Provided exceptional front desk service, enhancing member experience through friendly interactions and efficient handling of inquiries and transactions.
Cashier/Fry Cook
McDonald's
04.2016 - 06.2018
- Provided exceptional customer service by greeting customers, taking orders
- Handled customer inquiries and complaints in a professional manner, resolving issues promptly
- Operated cash register system accurately, handling transactions with precision
- Ensured compliance with all health codes and regulations during food preparation
- Prepared food items according to standardized recipes and procedures, ensuring quality and consistency
- Maintained a clean dining area by regularly clearing tables, cleaning spills, and sanitizing surfaces while adhering to health and safety regulations
- Safely operated kitchen equipment such as grills, fryers, and microwaves
- Maintained knowledge of menu items, promotions, and special offers to provide accurate information to customers
Education
No Degree - Early Childhood Education
Mjc
Modesto, CA06.2026
High School Diploma - undefined
Modesto, CA05.2016
Skills
Customer Service
Timeline
Custodian and Front Desk
In-Shape Health Clubs
08.2021 - 08.2024
Cashier/Fry Cook
McDonald's
04.2016 - 06.2018
High School Diploma - undefined
No Degree - Early Childhood Education
Mjc