Destiny Martinez

• Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
• Reduced passenger anxiety by patiently answering questions regarding travel procedures and offering reassurance during challenging situations.
• Enhanced passenger comfort by efficiently assisting with wheelchair transfers and mobility support.
• Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
• Collaborated with other wheelchair agents to ensure adequate coverage during high-demand periods, fostering a positive team dynamic.
• Assisted in training new wheelchair agents, sharing expertise on best practices for handling equipment safely and providing exemplary customer service.
• Instructed passengers on safety and emergency procedures and answered all passenger inquiries.

metro by T-Mobile im a Mobile sales representative providing world class customer service including greeting customers in stores as well as answering calls and assisting there needs and driving monthly revenue goals through sales , by accruing new customer accounts maximizing customer accounts identifying revenue opportunities and excelling in quality metrics !!! (:

• Generated additional sales opportunities with upselling and cross-selling techniques.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Expanded customer base through cold calling, networking, and relationship building.
• Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.

• I escort disability through and to there gate As well as dropping them off where they wish to end there time , and open to looking for other jobs that pay more , please get back to me asap , you can reach me at (737)420-9834

• Performed all warehouse laborer duties including picking, packing, counting, record keeping, and maintaining a clean area
• Consistently maintained picking/packing speed Picked all orders with 100% accuracy despite high speeds.

• Seat guests and manage the seating chart
• Monitors restaurant activity to determine seating and dining flow ,Respond to guest inquiries and requests in a timely, friendly, and efficient manner also Performs opening and closing duties, as needed.

• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
• Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
• Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
• Contributed to high guest satisfaction by promptly responding to requests for additional supplies or services.
• Supported team atmosphere by collaborating with other housekeeping staff to manage workload during peak times.

• Vacuum, clean, dust and polish guest rooms
• Make beds, change sheets, remove and replace used towels and toiletries
• Deliver and retrieve items on loan to guests iron and ironing board also Ensure security of guest rooms and privacy of guests.