Destiny Matta
Yuba City,CA
Summary
A dedicated and versatile employee with diverse experience in customer service, retail management, and administrative support. Proven ability in team leadership, handling caseloads, and managing confidential information, seeking to apply this knowledge to contribute to the success of a great organization.
Overview
10
10
years of professional experience
Work History
Beauty Lead Advisor
Sephora
07.2023 - 07.2025
- Engaged with clients to understand business objectives and support the creation of marketing campaigns for Sephora skin and hair products. Assisted in identifying new business opportunities through prospecting, cold calling, networking, social media, and marketing analysis tools to meet monthly quotas. Managed transactions using the Sephora point of sale system, including electronic and cash payments, while maintaining accountability for merchandise. Fostered client loyalty and supported sales through a hospitality-focused approach. Motivated team members as the beauty lead and assisted clients by identifying needs and recommending products. Recognized opportunities to upsell products and services. Provided clients with credible information through knowledge of products and beauty trends.
Intake Specialist
Owen’s Medical
03.2022 - 07.2023
- Processed new and incoming sleep machine orders. Entered and retrieved numerical and narrative data from clients and vendors. Routed calls to appropriate resources. Reviewed order invoices for accuracy and compliance with company standards. Conducted insurance and credential verifications. Processed physician orders to insurance carriers. Scheduled appointments and consultations for respiratory therapists with new orders. Assisted customers in understanding products and processes.
Receptionist
Summerfield Senior Living
03.2020 - 03.2022
- Processed new and incoming residents. Managed telephone emergency call system and monitored board or pager and photocopier. Assisted management with flexible scheduling and worked various hours. Retrieved messages and distributed them to appropriate personnel. Answered general questions about the community. Updated family members and physicians on residents according to company policy. Welcomed all on-site visitors.
Women’s Department & Makeup Advisor
JCPenney
07.2015 - 11.2019
- Engaged with customers to provide assistance in locating products and offered guidance on Sephora skin and hair products. Restocked inventory and merchandise to maintain store presentation and contributed to minimizing loss prevention theft. Assisted customers in the women's clothing department and processed transactions using the JCPenney point-of-sale system.
Education
High School Diploma - undefined
Marysville High School
06.2017
Skills
Type 60 WPM
Timeline
Beauty Lead Advisor
Sephora
07.2023 - 07.2025
Intake Specialist
Owen’s Medical
03.2022 - 07.2023
Receptionist
Summerfield Senior Living
03.2020 - 03.2022
Women’s Department & Makeup Advisor
JCPenney
07.2015 - 11.2019
High School Diploma - undefined
Marysville High School