Destiny McCuin
Jacksonville,United States
Summary
client service agent with 4+ years experience. Eager to advance and find a steady career. I am very ambitious and innovated when assigned a project. I also can be an effective team player with the ability to function well in a fast paced environment.
Overview
3
3
years of professional experience
Work History
Bank Supervisor
First Convenience Bank
Tyler, Texas, United States
12.2023 - Current
- Accountable for the personal achievement of monthly new account production as assigned by upper management
- Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
- Receive cash and checks for deposit, verify amounts, and look for check endorsements
- Examine cash carefully to guard against acceptance of counterfeit checks and identification
- Enter transactions into computer and issue customer receipts
- Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks and certificates of deposit
- Process western union wires and cash advances
- Cross-sell bank services and products
- Provide bank services to a diverse customer base, including a large Spanish speaking population
- Approval limits will be based upon level of authority
- Perform other tasks requested by supervisors as they relate to the bank and its functions
CSR
Live Oak Waste Services
Whitehouse, United States
08.2022 - 12.2022
- Answered 120+ calls per day exceeding quota
- Provided customer service with a professional, friendly, and patient attitude
- Memorized company products and services
- Completed customer reports and input sensitive data
- Addressed customer complaints and escalated them to management when necessary
- Consistently providing strong work ethics
Education
High school diploma - undefined
Jacksonville High School
Jacksonville, TXSkills
Communication, Problem solving, Patience, Adaptability Organization, Computer, Collaboration, Cash counting, Data inputting, Deposit and withdrawal management,Balance transfer, Risk management, Time management, Revenue growth, Money management, Decision-making, Fraud detection, Conflict resolution
Professionalism and courtesy, Customer relationship management, Banking software, Cash handling expertise, Financial product sales, Attention to detail, Sales closing,Technical support, Sales expertise, Report preparation, Communicating with clients, Documentation and reporting, Problem-solving skills, Training experience, Sales strategies, Marketing
Timeline
Bank Supervisor
First Convenience Bank
12.2023 - Current
CSR
Live Oak Waste Services
08.2022 - 12.2022
High school diploma - undefined
Jacksonville High School