Destiny Metheney
Seffner
Summary
Dedicated professional with extensive experience in cash register operations, inventory management, and customer service. Proven ability to handle funds accurately while ensuring compliance with financial standards. Strong multitasking and organizational skills contribute to efficient front-end operations and enhanced customer satisfaction. Committed to fostering positive team dynamics and exceeding customer expectations through effective communication and problem-solving.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
FYE
Roanoke
01.2023 - 02.2026
- Processed returns and exchanges of merchandise in accordance with store policies.
- Ensured compliance with all safety regulations within the store environment.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered customer inquiries regarding store policies and procedures.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Accepted cash and credit card payments, issued receipts and provided change.
- Worked closely with front-end staff to assist customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Discounted purchases by scanning and redeeming coupons.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Helped with purchases and signed customers up for rewards program.
- Learned roles of other departments to provide coverage and keep store operational.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
DSP
Key Living Options
Salem
02.2023 - 05.2025
- Established strong, trusting rapport with clients and loved ones.
- Monitored health status of clients, documenting significant changes.
- Coordinated with medical providers to ensure timely follow-up on appointments.
- Facilitated transfers for clients between beds and wheelchairs.
- Organized oral medications according to prescribed dosage and schedule.
- Collaborated with client care team to revise care plans as needed.
- Supported clients in adapting to new lifestyles during recovery periods.
- Transported clients to medical appointments and social activities.
Stylist
David's Bridal
Roanoke
09.2022 - 11.2022
- Provided personal consultations to determine clients' styling needs and preferences.
- Organized and maintained an inventory of clothing, accessories, and beauty products.
- Provided excellent customer service to ensure client satisfaction.
- Created custom looks for clients based on their individual style, body type, and personality.
- Advised clients on proper care techniques for garments and accessories.
Sales Associate
Five Below
Roanoke
01.2022 - 08.2022
- Conducted inventories on a regular basis to track stock levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Organized stockroom shelves according to size, color or style.
- Attended weekly team meetings to review performance goals and objectives.
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Tracked sales performance metrics to identify trends in market place.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
Associate
Ultimate Shine Carwash
Salem
03.2021 - 09.2021
- Maintained accurate records related to sales transactions.
- Maintained cleanliness and organization of the work area.
- Cleaned interior and exterior of vehicles using cleaning products and tools such as vacuums, brushes, towels, sponges.
- Assisted customers with selection of car wash packages and add-on services.
- Performed basic maintenance checks on equipment used in the car wash process.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Followed proper procedure when operating machinery used during the car wash process.
- Inspected vehicles for damage prior to washing.
- Organized supplies needed for each job including soap, water hoses, brushes, rags.
- Greeted customers and answered questions regarding services offered.
- Disposed of waste materials properly according to established regulations.
Education
Certificate - Cardiology
Virgina Tech
Roanoke, VA09-2023
Certificate - Neuroscience
Virginia Tech
05-2022
Some College (No Degree) - Biology
Virginia Community College
VASkills
- Policy compliance
- Time management
- Team collaboration
- Conflict resolution
- Interpersonal communication
- Problem solving
- Attention to detail
- Reliability and punctuality
- Cleanliness and hygiene
- Organizational skills
- Damage prevention
- Lifting and sorting
- Excellent communication
- Physical strength and stamina
- Health and safety compliance
- Professionalism
- Workplace cleanliness
- Detail orientation
- Active listening
Certification
- I have a medTech certification allowing me to pass,record, and adminastor medications
- I am CPR certified
References
References available upon request.
Timeline
DSP
Key Living Options
02.2023 - 05.2025
Cashier
FYE
01.2023 - 02.2026
Stylist
David's Bridal
09.2022 - 11.2022
Sales Associate
Five Below
01.2022 - 08.2022
Associate
Ultimate Shine Carwash
03.2021 - 09.2021
Certificate - Cardiology
Virgina Tech
Certificate - Neuroscience
Virginia Tech
Some College (No Degree) - Biology
Virginia Community College
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