Summary
Overview
Work History
Education
Skills
Timeline
Generic

DESTINY MOOI

Michigan City,IN

Summary

Certified Clinical Medical Assistant with several years’ experience in medical field seeking a new and challenging position. Experienced with direct customer care, recording and documentation. Friendly and professional with the ability to build trusting relationships with patients, family members, and team members.

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Overview

9
9
years of professional experience

Work History

Certified Clinical Medical Assistant

Eventus WholeHealth
08.2022 - Current
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Supported team members in providing comprehensive care through active participation in interdisciplinary meetings focused on individualized clinical goals.
  • Increased patient satisfaction by promptly addressing concerns or questions about their treatment plans or test results.
  • Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
  • Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
  • Streamlined the check-in process for patients, verifying insurance information and obtaining necessary paperwork for efficient appointments.
  • Collaborated with healthcare providers to develop individualized care plans, ensuring all patients received the best possible treatment suited to their needs.
  • Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers.
  • Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
  • Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
  • Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
  • Continually updated medical knowledge through participation in professional development opportunities, staying current on industry trends and advancements in clinical practice.
  • Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Certified Nursing Assistant

Rittenhouse Senior Living
11.2020 - 12.2022
  • Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and self confidence.
  • Trained new HHA staff members on best practices for patient care delivery and documentation procedures.
  • Improved patient comfort by providing compassionate and attentive care in various daily activities.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
  • Provided emotional support to patients and their families during difficult times, fostering strong relationships and trust.
  • Supported clients with cognitive impairments through engaging mental exercises designed to maintain brain health and function.
  • Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Certified Nursing Assistant

Golden Living Ctr.
03.2020 - 04.2021
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Supported needs of 15+ residents under long-term care.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.

Store Associate

Walmart Supercenter
04.2019 - 06.2020
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Stocked designated items on shelves, end caps and displays.
  • Interacted with guests in friendly and knowledgeable way.
  • Greeted customers and directed to requested products.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Aided in training new team members on best practices for stocking procedures and inventory management systems.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Maintained effective team member communication.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.

Crew

McDonald’s
03.2016 - 12.2019
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Fostered positive team environment by assisting coworkers during rush periods.

Education

Associate of Science - Nursing

Ivy Tech Community College of Indiana
Valparaiso, IN
01-2026

Certified Clinical Medical Assistant -

Jeremi Vocational Institute
Munster, IN
07-2022

Certified Nursing Assistant -

ALR Health Services Inc.
South Bend, IN
06-2020

High School Equivalency Diploma -

AK Smith Career Center
Michigan City, IN
03-2020

Skills

  • Patient Care
  • Provide physical support for daily living activities
  • Interview patients
  • Measure vital signs
  • Clean and sterilize instruments
  • Record medical history
  • Professionalism and Ethics
  • Physician support
  • Patient Scheduling
  • Collect laboratory specimens
  • HIPAA Compliance
  • Immunization Administration
  • Patient Intake Process
  • Clinical Documentation
  • Phlebotomy Techniques
  • Specimens collection and processing
  • Examination Preparation
  • Medical Terminology
  • Adaptable and Flexible
  • Insurance Verification
  • Infection control procedures
  • Medical procedure assistance
  • Data Entry
  • Maintaining confidentiality
  • Electronic Health Records
  • Reliable team player
  • Patient Assessments
  • Dementia and Alzheimer's knowledge
  • Customer Service
  • Adaptable
  • Compassionate
  • Trustworthy companion

Timeline

Certified Clinical Medical Assistant

Eventus WholeHealth
08.2022 - Current

Certified Nursing Assistant

Rittenhouse Senior Living
11.2020 - 12.2022

Certified Nursing Assistant

Golden Living Ctr.
03.2020 - 04.2021

Store Associate

Walmart Supercenter
04.2019 - 06.2020

Crew

McDonald’s
03.2016 - 12.2019

Associate of Science - Nursing

Ivy Tech Community College of Indiana

Certified Clinical Medical Assistant -

Jeremi Vocational Institute

Certified Nursing Assistant -

ALR Health Services Inc.

High School Equivalency Diploma -

AK Smith Career Center
DESTINY MOOI