Destiny Moore
Fontana,CA
Summary
Experienced professional with a robust background in customer service, team leadership, and administrative support. Demonstrated ability to adeptly handle customer concerns, oversee budgetary aspects, and foster cohesive team dynamics. Proficient in both verbal and written communication, adept critical thinking, and advanced computer skills.
Overview
10
10
years of professional experience
Work History
Store Manager
Palm Beach Tan - Upland
Upland
06.2021 - Current
- Effectively managed and resolved customer issues encompassing staff concerns, service discrepancies, product inquiries, and membership inquiries
- Oversaw scheduling, procurement, and expenditure reviews, ensuring alignment with budgetary objectives
- Cultivated a collaborative team environment, enhancing operational efficiency and elevating customer satisfaction levels
- Strategized and executed annual budgets with stringent cost controls, driving sustained profitability
- Achieved notable sales milestones, securing a prestigious Louis Vuitton prize and an all-expenses-paid trip to Cabo.
- Spearheaded a high-performing team, consistently surpassing sales targets and fostering a culture of continuous improvement
- Consistently ranked as the top-performing sales manager, a testament to exceptional leadership and sales acumen
- Collaborated closely with District Managers and Area Managers to devise tailored promotional initiatives across multiple salon locations.
Logistics Specialist
AmerisourceBergen - Corona, CA
Corona
04.2018 - 04.2021
- Provided prompt and precise responses to internal and external inquiries, nurturing enduring client relationships
- Collaborated closely with cross-functional teams, directors, and senior management to optimize warehouse operations and meet stringent deadlines
- Orchestrated efficient truck dispatch operations by coordinating with associates and implementing strategic enhancements.
Pharmacy Technician
AmerisourceBergen - Corona, CA
Corona
11.2014 - 04.2018
- Supported pharmacists in accurately dispensing prescriptions and addressing patient inquiries with precision
- Executed pharmacy operations with an unwavering focus on accuracy, efficiency, and unparalleled customer service.
Skills
- Verbal communication/Written communication
- Team leadership/Collaboration
- Customer support
- Computer proficiency/MS Office
- Inventory management systems
- Sales techniques
- Administrative support
- Critical thinking/Problem-solving
Timeline
Store Manager
Palm Beach Tan - Upland
06.2021 - Current
Logistics Specialist
AmerisourceBergen - Corona, CA
04.2018 - 04.2021
Pharmacy Technician
AmerisourceBergen - Corona, CA
11.2014 - 04.2018