Destiny Morris
Eastover,South Carolina
Summary
Motivated and skilled cosmetologist with a year of experience at the Lower Richland Cosmetology Program. Known for introducing innovative styling techniques that enhance client satisfaction and retention. Proven track record as an experienced customer service representative and Administration Assistant at TCC Political Service. Successfully improved customer satisfaction by 20% through strong problem-solving and communication abilities. A motivated student with hands-on experience providing direct patient care in a personable and compassionate manner. Natural ability to connect with patients and provide high-quality care. Solid knowledge of basic medical terminology and patient care techniques, combined with proficiency in vital signs monitoring and personal hygiene assistance. Dedicated to enhancing patient comfort and well-being through attentive and empathetic support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CERTIFIED NURSING ASSISTANT CLINICAL'S
Revived Medical Training Academy
05.2024 - 08.2024
- Completed daily documentation and charts regarding patient care and input reports into practice databases
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
- Utilized safe lifting techniques to transfer patients from bed to wheelchair or other mobility devices
- Utilized PPE appropriately and followed patient safety and infection control guidelines
- Demonstrated strong communication skills when interacting with patients, families, and healthcare professionals
- Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity
- Provided vital signs monitoring to ensure accurate health assessments.
- Supported nursing staff by preparing patients for examinations and procedures.
- Aided in maintaining inventory of medical supplies, ensuring availability for procedures.
ADMINISTRATION ASSISTANT
TCC Political Services
05.2024 - 08.2024
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
- Ensured confidentiality of all sensitive information handled within the department
- Utilized strong organizational skills to prioritize tasks efficiently while meeting deadlines
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
- Scheduled and confirmed appointments for clients or customers
- Maintained scheduling and event calendars
- Monitored daily operations in order to ensure efficient workflow processes were being followed
COSMETOLOGIST
Lower Richland Cosmetology program
08.2022 - 05.2023
- Eager to learn and adapt, bringing positive energy and dedication to team projects and tasks
- Enhanced 50+ clients' appearances, mastering latest cosmetology techniques and trends
- Meticulously maintained inventory, ensuring top-quality products for every service
- Assisted in training new staff, fostering a collaborative and skilled team environment
- Elevated team capabilities by actively mentoring newcomers, enhancing our service quality
- Pioneered new styling techniques, significantly elevating client experience and retention
CUSTOMER SERVICE REPRESENTATIVE
TCC Political Service
04.2021 - 08.2021
- Eager to leverage skills in a dynamic environment, promising punctuality and strong work ethic
- Boosted customer satisfaction by 20% through effective problem-solving and communication
- Managed 50+ customer queries daily, maintaining high service standards and accuracy
- Implemented a new feedback system, enhancing service quality and team responsiveness
- Contributed to service strategy planning, aiming for excellence in customer experience
Education
ASSOCIATE IN APPLIED SCIENCE (A.A.S.) - SCHOOL OF HEALTH CARE
Midlands Technical College
Columbia, SOUTH CAROLINA05.2027
HIGH SCHOOL DIPLOMA -
Lower Richland High School
Hopkins, SOUTH CAROLINA05.2023
COSMETOLOGIST -
Lower Richland Cosmetology program
Hopkins, SC05.2023
Skills
- Patient care
- Communication
- Trustworthy companion
- Leadership
- Time Management
- Patient lifting
- Organizational Skills
- Teamwork
- Bedside manner
- Mobility assistance
- Vital signs monitoring
- Assistance with daily activities
- Infection control
Certification
- CPR Certification
- Cosmetology License
Community Service
- Provided free cosmetology services to local federal law enforcement, women cancer patients, and elementary school students.
- Organized and served community dinners, supporting local families in need.
- Donated back-to-school supplies and hosted community events to support students.
- Participated in environmental cleanup efforts at local high schools and throughout the community.
Timeline
CERTIFIED NURSING ASSISTANT CLINICAL'S
Revived Medical Training Academy
05.2024 - 08.2024
ADMINISTRATION ASSISTANT
TCC Political Services
05.2024 - 08.2024
COSMETOLOGIST
Lower Richland Cosmetology program
08.2022 - 05.2023
CUSTOMER SERVICE REPRESENTATIVE
TCC Political Service
04.2021 - 08.2021
HIGH SCHOOL DIPLOMA -
Lower Richland High School
COSMETOLOGIST -
Lower Richland Cosmetology program
ASSOCIATE IN APPLIED SCIENCE (A.A.S.) - SCHOOL OF HEALTH CARE
Midlands Technical College
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