Summary
Overview
Work History
Education
Skills
Timeline
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Destiny Munoz

FL

Summary

Experienced with managing front desk operations and providing administrative support. Utilizes strong communication skills to maintain organized and welcoming environment.

Overview

8
8
years of professional experience

Work History

MEDICAL ADMINISTRATIVE RECEPTIONIST

ADVENT HEALTH
01.2022 - Current
  • Managed provider calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Optimized calendar management for providers by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Maintained inventory of office supplies and placed orders.
  • Assisted coworkers and staff members with special tasks on daily basis.

PHYSICAL THERAPIST AID

ADVENT HEALTH
01.2020 - 01.2022
  • Taught patients how to live within limits of capabilities and celebrated successes.
  • Educated patients and their families on proper home exercises, ensuring that they understood the importance of adherence to prescribed regimens for optimal recovery.
  • Smoothly assisted, positioned, and secured patients at therapy devices to support safe treatment protocols.
  • Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.

HUC- SECRETARY

ADVENT HEALTH
01.2017 - 01.2020
  • Managed daily schedules and appointments for executive team, ensuring a smooth workflow.
  • Improved office efficiency by organizing filing systems and maintaining accurate records.
  • Coordinated meetings and conference calls to facilitate communication between departments.
  • Assisted in preparation of reports and presentations, enhancing team productivity.
  • Responded to inquiries and directed calls to appropriate personnel for timely resolution.
  • Maintained confidentiality of sensitive information with diligent record-keeping practices.
  • Organized travel arrangements, ensuring seamless logistics and cost-effectiveness.

PSYCHIATRIC TECHNICIAN

ADVENT HEALTH
01.2017 - 01.2019
  • Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
  • Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
  • Charted on each patient daily.

Education

ASSOCIATES IN ARTS DEGREE - GENERAL STUDIES

VALENICA COLLEGE

BACHELOR'S DEGREE - BACHELOR'S IN SCIENCE WITH EMPHASIS IN KINESIOLOGY

UNIVERSITY OF CENTRAL FLORIDA

HIGH SCHOOL DIPLOMA -

COLONIAL HIGH SCHOOL
01-2016

Skills

  • Bilingual in English and Spanish
  • Data entry
  • Calendar management
  • Travel coordination
  • Email management
  • Task prioritization
  • Administrative tasks
  • Answering inquiries
  • Documentation and reporting
  • Multi-line telephone operation
  • Technical support

Timeline

MEDICAL ADMINISTRATIVE RECEPTIONIST

ADVENT HEALTH
01.2022 - Current

PHYSICAL THERAPIST AID

ADVENT HEALTH
01.2020 - 01.2022

HUC- SECRETARY

ADVENT HEALTH
01.2017 - 01.2020

PSYCHIATRIC TECHNICIAN

ADVENT HEALTH
01.2017 - 01.2019

ASSOCIATES IN ARTS DEGREE - GENERAL STUDIES

VALENICA COLLEGE

BACHELOR'S DEGREE - BACHELOR'S IN SCIENCE WITH EMPHASIS IN KINESIOLOGY

UNIVERSITY OF CENTRAL FLORIDA

HIGH SCHOOL DIPLOMA -

COLONIAL HIGH SCHOOL

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