DESTINY NAYLOR
Brownsville,Tx
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Bookkeeper
Diamond L Materials
08.2021 - Current
- Established QuickBooks accounting system to reflect accurate financial records.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Completed payroll for employees and maintained detailed records of procedures.
Barista Shift Supervisor
The Human Bean
10.2020 - 02.2021
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
Barista
Dunkin Doughnuts
06.2020 - 09.2020
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Education
High School Diploma -
Hanna High School
Brownsville, TX06-2018
Skills
- Quickbooks
- Expense tracking
- Upselling
- Reliable and punctual
- Opening and closing duties
- Hospitality and accommodation
Timeline
Bookkeeper
Diamond L Materials
08.2021 - Current
Barista Shift Supervisor
The Human Bean
10.2020 - 02.2021
Barista
Dunkin Doughnuts
06.2020 - 09.2020
High School Diploma -
Hanna High School
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