Destiny Newman

• Provide support to properties in need, demonstrating flexibility and expertise across various locations.
• Handle tenant complaints promptly and appropriately.
• Maintain positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Oversee lease agreements from inception to termination, ensuring compliance with local regulations and protecting theinterests of both landlords and tenants.

I have leased over 35 apartments this year so far.

• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Enhanced tenant satisfaction by promptly addressing concerns and resolving issues promptly.
• Efficiently managed purchase orders and procurement processes ensuring timely acquisition of supplies and services while adhering to budgetary constraints.
• Prepared comprehensive daily and weekly reports for the property owners, providing insights into occupancy rates, financial performances, maintenance activities, and other key metrics.
• Accomplished over 100 leases in 2 months.

• Developed strong relationships with vendors to negotiate favorable contracts for services such as maintenance, landscaping, and security.
• Reduced delinquency rates through consistent rent collection processes and effective communication with tenants.
• Collaborated with ownership groups to provide accurate financial reporting and updates on property performance metrics.
• Streamlined the leasing process with efficient application processing, background checks, and lease negotiations.
• Led the transition during the property sale.
• Led property management efforts during a fire incident at Allegro On Bell, coordinating emergency response efforts, ensuring tenant safety, and facilitating property restoration and recovery.
• Managed renovation projects for both properties, including interior and exterior upgrades, unit renovations, and common area enhancements, to improve property value and resident satisfaction.

• Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
• Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
• Coached on-site property management teams to improve leasing skills, leading to higher conversion ratios from prospect inquiries to signed leases.
• Managed budget development and expense control, ensuring optimal financial performance across all properties in the region.
• Managed lease renewals strategically to minimize turnover risks while balancing rent increases with market conditions for optimal revenue generation.
• Provided comprehensive training programs for property staff members, fostering a knowledgeable team capable of handling various industry challenges efficiently.

• Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
• Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
• Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
• Developed budgeting skills and oversaw a team of 13 employees.
• Oversaw accounts payable functions, accurately processing invoices and disbursing payments to vendors and service providers.
• Implemented streamlined systems for purchase order creation and approval, optimizing efficiency and reducing processing time.
• Successfully improved occupancy rates from 80% to 98%.

• Managed a lakeside property with 121 units, overseeing day-to-day operations and tenant relations.
• Responsible for owner reports, financial understanding, rent collection, late letters, eviction procedures, employee management, and occupancy reporting.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
• Enhanced tenant satisfaction by promptly addressing concerns and resolving issues promptly.
• Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
• Implemented strategies that significantly increased occupancy rates from 75% to 97%.