Destiny Ocampo
San Antonio
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Daycare Teacher
Learning Time Daycare
09.2024 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Implemented creative art projects to encourage self-expression and fine motor skill development among young children.
Care Coordinator
CentroMed
04.2023 - 07.2024
- Used company software and databases to maintain records of services performed and patient conditions.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Receptionist
Comfort Dental
05.2020 - 03.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
Education
High School Diploma -
Broady Academy
San Antonio, TXSkills
- Record keeping
- HIPAA compliance
- Patient management
- Customer service
- Appointment scheduling
- Communication skills
- Documentation
- Verifying Insurance
- Obtaining Authorizations
- Creative arts implementation
- Behavior management
- Classroom organization
Languages
Spanish
Full Professional
Timeline
Daycare Teacher
Learning Time Daycare
09.2024 - Current
Care Coordinator
CentroMed
04.2023 - 07.2024
Receptionist
Comfort Dental
05.2020 - 03.2021
High School Diploma -
Broady Academy
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