Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny Ocelik

East Hampton,CT

Summary

Competent Attendant with experience in various customer service roles. Skilled in maintaining cleanliness, ensuring safety protocols, and assisting customers with different needs. Strengths include strong communication skills, adaptability, and ability to work efficiently under pressure. At previous position, improved overall customer satisfaction through proactive assistance and prompt response to inquiries.

Overview

10
10
years of professional experience

Work History

Attendant

Westside Manor
East Hampton
08.2023 - Current
  • Coordinated with team members to manage peak times efficiently.
  • Monitored security cameras and reported any suspicious activity.
  • Opened and closed establishment on time with proper setup and procedure.
  • Self care of clients daily needs meet
  • Medication management
  • Medical/Dental appointments made and attended
  • Medical cab booked
  • Case management assistance
  • Food preparation
  • Laundry needs
  • Ensuring a safe, healthy thriving living environment for each individual
  • Performed routine checks to ensure equipment and facilities were in good working condition.
  • Delivered high-quality customer service, resolving issues to ensure customer satisfaction.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Maintained cleanliness and orderliness of facilities, ensuring a welcoming environment.
  • Monitored main areas to replenish inventory items when supplies ran low.
  • Cleaned work areas and equipment at the end of each shift.
  • Monitored and reported any maintenance or safety issues to management promptly.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Reported accidents and injuries to emergency response personnel.
  • Provided immediate assistance in emergency situations, following established protocols.
  • Interacted positively with guests and coworkers to build professional relationships.
  • Adhered to health code regulations while preparing food items.
  • Handled various cleaning duties to keep common areas neat and organized.
  • Assisted in the preparation of food items such as salads, sandwiches, desserts and beverages.
  • Monitored premises for potential risks and took appropriate action to keep patrons safe.
  • Conducted opening and closing procedures, securing the premises as required.
  • Managed appointment scheduling and maintained efficient time slots for services.
  • Eliminated safety hazards, removed soiled items, and collected trash from customer areas.
  • Trained new staff on operational procedures and customer service standards.
  • Assisted other staff members in completing tasks as needed.
  • Maintained a clean, orderly environment by sweeping, mopping, dusting and taking out trash.
  • Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.

Caregiver

Family member
East Hampton, CT
05.2015 - 03.2018
  • Organized oral medications for persons following dosage and schedule requirements.
  • Assisted elderly person with activities of daily living, such as bathing, dressing and grooming.
  • Laundered clothing and bedding to prevent infection.
  • Provided emotional support to persons during difficult times
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Partnered with registered nurses and physiotherapists to provide care to patient
  • Helped maintain the safety of the person environment by removing hazards such as rugs or furniture that could cause falls.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Monitored health and well-being of persons and reported significant health changes.
  • Consulted with client care team to continually update care plans.
  • Accompanied person to social events such as movies or plays.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Instructed family members on how to provide bedside care.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Provided companionship for elderly persons by engaging in conversation and participating in recreational activities.
  • Improved patient outlook and daily living through compassionate care.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Assisted clients with maintaining good personal hygiene.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Managed inventory and supplies to ensure materials were available when needed.

• wound care

• assisted in setting up and delivering dialysis treatment at home every morning and night

Sales Associate

TJX Companies
Granby, Connecticut
12.2017 - 01.2018
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Recommended, selected and located merchandise based on customer desires.
  • Greeted customers to determine wants or needs.
  • Answered store and merchandise questions and led customers to wanted items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Adhered to company initiatives and achieved established goals.
  • Answered incoming telephone calls to provide store, products and services information.
  • Provided accurate information about products, prices and services.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Organized stockroom shelves according to size, color or style.
  • Handled customer complaints in a professional manner.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Developed trusting relationships with customers by making personal connections.
  • Ticketed, arranged and displayed merchandise to promote sales.

Teacher's Assistant

Educational play care
East Hampton, Connecticut
12.2015 - 06.2016
  • Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
  • Provided clerical support to teachers, including photocopying, filing, and organizing instructional resources.
  • Helped students master learning concepts through one-on-one help.
  • Enforced rules regarding student conduct while promoting respect for diversity among classmates.
  • Supported teachers by preparing materials, setting up equipment, and organizing supplies.
  • Collaborated with colleagues to develop instructional plans that meet individual student needs.
  • Created and coordinated age-appropriate enrichment activities to drive social, emotional and intellectual development.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Established positive relationships with students, parents, fellow teachers and school administrators.

Education

High School Diploma -

East Hampton High School
East Hampton, CT
06-2016

Skills

  • Rules compliance
  • Adults with disabilities safety monitoring
  • Ground inspection
  • Clean/safe living environment
  • Organization
  • Telephone monitoring
  • Computer Systems
  • Scheduling appointments
  • Booking medical cabs
  • Medication administration certified by state of CT
  • Medication administration
  • Medication ordering/ handling
  • Medication documentation/ tracking
  • Daily living needs
  • Healthy living conditions
  • Proper Food preparation
  • Laundry care
  • Detail orientated
  • Child safety monitoring
  • Team player attitude
  • Reliability and punctuality
  • Safety
  • Infection control
  • Personal protection equipment (PPE)
  • Workstation cleaning
  • Strong work ethic
  • Housekeeping
  • Initiative and Self-motivation

Timeline

Attendant

Westside Manor
08.2023 - Current

Sales Associate

TJX Companies
12.2017 - 01.2018

Teacher's Assistant

Educational play care
12.2015 - 06.2016

Caregiver

Family member
05.2015 - 03.2018

High School Diploma -

East Hampton High School
Destiny Ocelik