Overview
Work History
Education
Skills
References
Timeline
Generic

Destiny Olivas Galvan

Ridgecrest,California

Overview

3
3
years of professional experience

Work History

Barista

Starbucks Coffee Company
02.2022 - Current

Minimum 20-30 hours per week

  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Worked in a fast paced environment where accuracy and precision were as critical as customer support and connection
  • Able to multitask and manage multiple roles in a high stress environment
  • Experience in teamwork, collaboration, and customer conflict resolution
  • Opening and closing duties included maintaining food safety standards as well as preparing the store for tomorrow's success
  • Handcrafting quality beverages with an urgency
  • Memorizing over 100 recipes
  • Quality assurance and accuracy on each order
  • Loading and unloading heavy material
  • Follow company standards
  • Prioritizing my tasks.

Courtesy Clerk

Stater Bros
10.2020 - 01.2022

Minimum 20-30 hours per week

  • Assisted with inventory management, ensuring accurate stock levels and timely replenishment of items.
  • Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • To assist clerks and customers with bagging items purchased
  • Collect shopping carts efficiently
  • Maintain general cleanliness of the store
  • Assist customers to their vehicles with their purchases
  • Return non-purchased items to their proper shelf location
  • Assist customers with any questions or concerns
  • Maintain routine sweeping of the sales floor
  • Ensuring customers have a positive shopping experience
  • Handle clean ups as required throughout the store.

Education

High School Diploma -

Sherman E. Burroughs High School
Ridgecrest, CA
05.2022

Skills

  • Expert in customer relations
  • Time management
  • Resourceful
  • Quick learner
  • Excellent customer service skills
  • Efficient team member
  • Reliable and trustworthy
  • Leadership
  • The ability to work continuously on my feet
  • Problem solving skills
  • Critical thinking skills
  • Managing conflict
  • Flexibility
  • Negotiation and persuasion skills
  • Can follow written procedures, rules, and regulations
  • Can provide a service and respond to inquiries

References

  • Cristal Maples, (760) 608-6856
  • Sharef Odeh, (760) 793-1144
  • Ricardo Garibay, (951) 533-3839

Timeline

Barista

Starbucks Coffee Company
02.2022 - Current

Courtesy Clerk

Stater Bros
10.2020 - 01.2022

High School Diploma -

Sherman E. Burroughs High School
Destiny Olivas Galvan