Destiny Onyancha
Plano
Summary
Prior Authorization Specialist at CloudRx, adept at streamlining authorization workflows and enhancing patient communication. Leveraging strong organizational skills and effective communication, I successfully collaborated with healthcare providers to secure timely approvals, ensuring optimal patient care and satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Prior Authorization Specialist
CloudRx
Farmers Branch, TX
02.2026 - Current
- Processed prior authorization requests to ensure timely decision-making for patient care.
- Collaborated with healthcare providers to gather necessary documentation for approvals.
- Utilized electronic health record systems to track and manage authorization workflows.
- Reviewed insurance policies to verify coverage and eligibility for prescribed treatments.
- Communicated effectively with patients regarding status of authorization requests.
Pharmacy Technician
Walmart
Anna, TX
07.2022 - 12.2025
- Collaborated with coworkers to increase patient vaccination rates.
- Ensured adherence to medication guidelines while accurately dispensing XX prescriptions each day.
- Conducted regular audits to maintain medication inventory.
- Collaborated with pharmacists to verify prescription information, resolve any discrepancies, and ensure proper dosage instructions were provided to patients
- Ensured cleanliness and organization of work area, focusing on pharmacy shelves and storage spaces.
- Provided excellent customer service by answering questions about medications, potential side effects, and drug interactions
- Processed insurance claims for patients' prescriptions using electronic systems such as XYZ software
- Collaborated with healthcare providers to obtain prior authorizations for certain medications when required by insurance companies
- Maintained confidentiality of patient information according to HIPAA regulations at all times
Flight Attendant
United Airlines
Denver, CO
12.2023 - 12.2024
- Safety: Ensure passengers follow security regulations, check seat belts, and store hand luggage
- Assisted passengers by welcoming them and addressing special requests.
- Emergency procedures: Brief passengers on emergency procedures and respond to incidents
- Food and beverage service: Sell and serve meals, snacks, and beverages
- Cabin management: Oversee the cabin, passengers, and facilities
- Announcements: Make announcements on behalf of the pilot and answer questions
- Incident reporting: Write and present incident reports
Education
No Degree - Health Professions
Collin College
PlanoHigh school or equivalent - undefined
Lake Highlands High School
Dallas, TX06.2018
Skills
- Scheduling
- Cleaning Experience
- Time management (Less than 1 year)
- Organizational Skills (4 years)
- Upselling
- Communication Skills (4 years)
- Filing (1 year)
- Cashiering (2 years)
- Commercial Cleaning
- Receptionist
- Cash Handling (2 years)
Certification
- Registered Pharmacy Technician March 2025 to March 2027
- Pharmacy Technician Certification June 2022 to June 2024
- TABC October 2020 to October 2022
- CPR Certification June 2020 to June 2022
Timeline
Prior Authorization Specialist
CloudRx
02.2026 - Current
Flight Attendant
United Airlines
12.2023 - 12.2024
Pharmacy Technician
Walmart
07.2022 - 12.2025
High school or equivalent - undefined
Lake Highlands High School
No Degree - Health Professions
Collin College