Summary
Overview
Work History
Education
Skills
Certification
References
Volunteer Experience
Accomplishments
Timeline
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Destiny Oscars

Destiny Oscars

Houston,TX

Summary

Outgoing Bartender with extensive experience in high-volume environments. Expertise in mixology, upselling strategies, and bar management. Recognized for exceptional sales and enhancing guest experiences.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Lead Bartender and Other Various Positions

DLS Events/Live Nation
Houston, TX
03.2010 - Current
  • I have worked over 2,000 concerts, private events, and festivals across more than 15 years in various positions.
  • Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
  • Maintained certification for liquor and food handling in Nevada and Texas.
  • Effectively executed bartending duties in high-volume environments.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Attended regular training sessions to stay updated on new products or trends.
  • Oversaw V.I.P. cocktail service, training staff to deliver exceptional guest experiences.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Assisted production teams with merchandise management and greenroom services during events.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Resolved customer complaints in a professional manner.
  • (Relocated to Las Vegas, NV from 2019-2023)

Property Manager

City Impact Senior Apartments
Las Vegas, NV
09.2019 - 11.2023
  • Managed day-to-day operations of LIHTC senior property, facilitating transitions from homelessness to independence.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Oversaw compliance with federal and state programs, including LIHTC and Section 8 regulations.
  • Supervised staff training and development, including AARP volunteers, enhancing team effectiveness.
  • Organized community events such as health fairs and holiday gatherings to foster resident engagement.
  • Conducted regular property inspections to ensure maintenance and operational efficiency.
  • Created and enforced leases for all tenants, ensuring regulatory adherence.
  • Executed monthly financial reports, including rent deposits and laundry cash audits.
  • Developed universal forms for property management to standardize processes across locations.

Education

Associate Degree - Business

Houston Community College
Houston, TX
12.2016

Skills

  • TABC & Food handling certification
  • Staff training and development
  • Bartending operations management
  • Customer service excellence
  • Suggestive selling techniques
  • Event coordination
  • VIP service delivery
  • Cash handling proficiency
  • IT and computer skills
  • Problem-solving skills
  • Conflict resolution strategies
  • Adaptability and dependability
  • Inventory management
  • Supply ordering
  • Staff supervision and leadership
  • Team training and development
  • ADA compliance expertise
  • Health code compliance

Certification

  • Fair Housing Training, 01/01/19, 12/31/23
  • Nevada State Compliance training, 01/01/21, 12/31/23
  • Third-hand Smoke Class
  • Driver’s License
  • TX Food Handler’s Certification
  • TABC Certified
  • TX Real Estate License (In progress)

References

  • Stephanie Applewhite, Director of Operations, Warehouse Live, 281-704-4133, Stephanie@warehouslive.com
  • Lori Muehlhausen, Regional Manager/Asset Manager, GKS Development/S.S. Housing, 702-490-1128, Silverstatehousing@gmail.com

Volunteer Experience

  • Food giveaway, Three Square Food Bank/Silver State Housing, 01/01/15, 12/31/23
  • Event Planning/Back 2 School giveaways, Trinity Life Center, 01/01/20, 12/31/23
  • Library Volunteer, Cy-Fair ISD, 01/01/16, 12/31/18

Accomplishments

  • Won multiple awards from different employers for providing exceptional customer service and also for the highest sales in my department.

Timeline

Property Manager

City Impact Senior Apartments
09.2019 - 11.2023

Lead Bartender and Other Various Positions

DLS Events/Live Nation
03.2010 - Current

Associate Degree - Business

Houston Community College

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