Summary
Overview
Work History
Education
Skills
Timeline
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Destiny Pacheco

Miami

Summary

Dynamic and customer-focused professional with experience at Publix and Starbucks, excelling in customer service and teamwork. Proven ability to enhance store satisfaction through effective communication and attention to detail. Recognized for maintaining high safety standards and flexibility in scheduling, consistently contributing to team success and operational efficiency.

Overview

1
1
year of professional experience

Work History

Groccery Clerk

Publix
01.2025 - Current
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Collaborated with team members to meet daily objectives and maintain smooth store operations.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
  • Utilized problem-solving skills to address unique situations or challenges within the store environment effectively.
  • Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.

Barista

Starbucks
04.2024 - 08.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

Education

Miami Killan Senior High
Miami, FL
06.2022

Skills

  • Customer service
  • Attention to detail
  • Teamwork and collaboration
  • Excellent communication
  • Punctual and reliable
  • Flexible schedule
  • Team contribution
  • Safety standards

Timeline

Groccery Clerk

Publix
01.2025 - Current

Barista

Starbucks
04.2024 - 08.2024

Miami Killan Senior High

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Destiny Pacheco