Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Destiny Papovich

Leesport,PA

Summary

Motivated individual with experience in customer service food service, and office support. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

4
4
years of professional experience

Work History

Teacher Aid

Springrose Childcare
08.2023 - Current
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Handled class records for attendance, assignment grades and course participation scores.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.

Head Coach

Shockwave Volleyball Club
08.2022 - Current
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
  • Used previous game and team data to make informed decisions regarding game strategies.
  • Cultivated community and media relations through social media and other communication channels to support program.

Desk Assistant

Millersville University
08.2022 - 05.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Updated database of contacts and resources for company-wide distribution.

Customer Service Lead

Giant Food Stores
08.2020 - 08.2023
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Oversaw product recalls.
  • Answered customer inquiries over the phone.

Education

Associate of Science - Radiologic Technology

Northampton Community College
Bethlehem, PA
08.2026

High School Diploma -

Conrad Weiser High School
Robesonia, PA
05.2022

Skills

  • Skilled in Fast- Paced Environments
  • Excellent Written and Verbal Communication
  • Calm and Professional Under Pressure
  • Customer Inquiries
  • Process Improvement
  • Staff Management

Languages

English
Native or Bilingual

Timeline

Teacher Aid

Springrose Childcare
08.2023 - Current

Head Coach

Shockwave Volleyball Club
08.2022 - Current

Desk Assistant

Millersville University
08.2022 - 05.2023

Customer Service Lead

Giant Food Stores
08.2020 - 08.2023

Associate of Science - Radiologic Technology

Northampton Community College

High School Diploma -

Conrad Weiser High School
Destiny Papovich