Destiny Readling
Cleveland,NC
Summary
Dedicated ice cream server with strong customer service skills and attention to detail. Proven ability to handle transactions efficiently and maintain cleanliness in a fast-paced environment.
Overview
1
1
year of professional experience
Work History
Ice Cream Server
Patterson Farms
Mt Ulla
03.2025 - Current
- Served ice cream to customers in a friendly and efficient manner.
- Maintained cleanliness of serving area and equipment throughout shifts.
- Assisted in preparing ingredients for various ice cream flavors and toppings.
- Handled cash register transactions accurately and efficiently during busy periods.
- Engaged with customers to provide information about menu offerings and specials.
- Collaborated with team members to ensure smooth operations during peak hours.
- Followed health and safety guidelines to ensure food quality and cleanliness standards.
- Organized inventory of supplies, restocking items as needed during shifts.
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
- Operated cash register to collect payments from customers.
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Served and scooped ice cream, following sizing specifications.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
- Cleaned tables, chairs and dining areas after customer use.
- Memorized menu items, identifying allergens to streamline service to customers.
- Cleaned and organized utensil area, napkins station and restroom facilities.
- Trained new employees on proper food handling techniques and customer service standards.
- Prepared orders for customers by scooping ice cream into dishes or cones.
- Followed proper sanitation guidelines when handling food products.
- Informed customers about current ice cream flavors, ingredients and nutritional information.
- Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
- Memorized seasonal menu options and flavors to offer customers updated details on new items and offerings.
- Informed management of low stock items prior to running out completely.
- Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
- Completed end-of-day duties by balancing payments and receipts in cash register.
- Participated in team meetings to discuss sales targets, performance improvements, and customer feedback.
Education
West Rowan High School
Mt Ulla NC05-2027
Skills
- Customer service
- Food safety practices
- Inventory management
- Effective communication
- Team building
- Communication
- Friendly, positive attitude
- Active listening
- Organizational skills
- Cash handling
- Team collaboration
References
References available upon request.
Timeline
Ice Cream Server
Patterson Farms
03.2025 - Current
West Rowan High School