Summary
Overview
Work History
Education
Skills
Timeline
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Destiny Reyes

Las Vegas,NV

Summary

Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in costumer communication.

Overview

4
4
years of professional experience

Work History

Busser/Host/Cashier Assistant

Rise And Shine
12.2018 - 01.2020
  • Cleaned and sanitized cashier workstation and scanning area.
  • Helped customers complete purchases, locate items and join reward programs.
  • Removed trash, swept and mopped floors for professional appearance.
  • Cleaned, swept, mopped and disinfected shop area to maintain customer safety and health.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.

Manager

Endless Swirls
06.2016 - 07.2017
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Recorded inventory sales into organization's weekly income report.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.

Bagger and Cashier

Smiths Food And Drug Store
06.2016 - 06.2017
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.

Food Service Team Member

In N Out
07.2015 - 05.2016
  • Received orders from customers and input into order management system.
  • Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
  • Prepared food orders to support waitstaff and other team members.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Learned other teammates' work tasks to train as backup.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Sanitized dining ware and kitchen equipment according to health code standards.

Education

High School Diploma -

Beacon Academy Of Nevada
Las Vegas, NV
06.2015

Skills

  • Retail Operations
  • Cash Register Operation
  • Productivity Standards
  • Product Location
  • Work Task Prioritization
  • Inventory Stocking
  • Loading and Unloading
  • Merchandise Packaging
  • Verbal and Written Communication
  • POS Systems
  • Merchandise Restocking
  • Teamwork and Collaboration
  • Feedback Acceptance
  • Price Identification
  • Customer Service
  • Bank Balancing
  • Customer Relations
  • Hygiene Standards
  • Critical Thinking
  • Basic Math
  • Sweeping and Mopping
  • Customer Transactions
  • Preparing Bank Deposits
  • Front Desk Operations
  • Food Allergies
  • Return and Exchange Processing
  • Table Setting
  • Answering Customer Questions
  • Guest Experiences
  • Coin and Currency Counting
  • Professional Relationships
  • Social Perception

Timeline

Busser/Host/Cashier Assistant

Rise And Shine
12.2018 - 01.2020

Manager

Endless Swirls
06.2016 - 07.2017

Bagger and Cashier

Smiths Food And Drug Store
06.2016 - 06.2017

Food Service Team Member

In N Out
07.2015 - 05.2016

High School Diploma -

Beacon Academy Of Nevada

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Destiny Reyes