Destiny Reyes
Tampa,USA
Summary
Motivated and compassionate professional with a Bachelor of Arts in Psychology from the University of South Florida (USF), graduating with a 3.22 GPA. Leveraging academic knowledge and practical experience, I have cultivated a strong foundation in psychology and social services, such as child welfare. I am known for high productivity level, efficient task completion, and having an approach with empathy, communication and problem-solving skills. I am deeply committed to making a lasting impact on the Tampa Bay community by continuing work in child welfare. In the near future, I aim to pursue a master's program in Marriage and Family Therapy (MFT) to expand my ability to support individuals and families through therapeutic interventions. My ultimate goal is to strengthen family relationships and improve overall community well-being.
Overview
3
3
years of professional experience
Work History
Child Welfare Case Manager
Youth and Family Alternatives
Pasco And Pinellas County, FL
08.2023 - Current
- Demonstrated extensive knowledge of the child welfare system, court procedures, permanency, and child well-being.
- Conducted home visits to assess the safety and well-being of children on my caseload.
- Completed thorough home studies for residences being considered for potential placement.
- Collaborated closely with parents, GALs, caregivers, and other key parties to ensure case progression.
- Referred parents to services outlined in their case plans and provided ongoing support to assist in completion.
- Prepared and submitted timely court documents, including judicial reports, progress updates, incident reports, case plans, and safety plans.
- Represented cases effectively in court proceedings, articulating facts and updates clearly and professionally.
- Participated in staffings to review case details, assess children's well-being, and strategize next steps.
- Successfully utilized FSFN (Florida Safe Families Network) to manage and document case activities and ensure compliance.
Medical Assistant/Front Desk
Sunlake Medical Associates
Tampa, FL
10.2021 - 08.2023
- Worked closely with Dr. Luis Logrono, M.D., assisting in various medical procedures and patient care
- Managed front desk operations, including patient check-in, appointment scheduling, and insurance verification
- Answered phone calls and provided courteous assistance to patients
- Conducted data entry tasks and maintained accurate records
- Collaborated with the medical team to ensure smooth clinic operations.
- Gathered, transcribed and typed medical information into charts.
Education
Child Welfare Case Manager Certification
11-2024
Bachelor of Arts - Psychology
University of South Florida (USF)
05.2023
Associate of Arts Degree -
Hillsborough Community College (HCC)
01.2020
High School Diploma -
Comprehensive Leto High School
06.2018
Skills
- Managed and updated cases in FSFN
- Filed court documents as required
- Ensured timely, accurate services upon request
- Presented cases effectively in staffings and court
- Maintained accurate records for compliance
- Communicated professionally with all parties
- Handled records with confidentiality
- Coordinated and submitted required paperwork
- Maintained professional rapport with necessary parties
References
Office Manager of SunLake Medical
Milka Perez
(813)-629-3110
Case Manager Supervisor
Amanda Czarniak
(813)-500-1673
Timeline
Child Welfare Case Manager
Youth and Family Alternatives
08.2023 - Current
Medical Assistant/Front Desk
Sunlake Medical Associates
10.2021 - 08.2023
Bachelor of Arts - Psychology
University of South Florida (USF)
Associate of Arts Degree -
Hillsborough Community College (HCC)
High School Diploma -
Comprehensive Leto High School
Child Welfare Case Manager Certification
Similar Profiles
Peter SolimanPeter Soliman
Volunteer at Youth and Family AlternativesVolunteer at Youth and Family Alternatives
Christina BullardChristina Bullard
Case Manager/Counselor at Youth and Family AlternativesCase Manager/Counselor at Youth and Family Alternatives
Ashley PascuaAshley Pascua
Operations Coordinator at Youth and Family AlternativesOperations Coordinator at Youth and Family Alternatives