Barista
Dutch Bros
Visalia, California
05.2024 - Current
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Stocked shelves with ingredients needed to make coffee drinks.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Adhered to health department regulations concerning sanitation standards.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Demonstrated techniques on using multiple beverage machines with new team members.
- Described menu items to customers and suggested appealing products.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Engaged with customers on social media platforms, responding to inquiries and promoting special offers.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Managed cash register and processed transactions with accuracy and integrity.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.