Destiny Rodriguez
Chatsworth,CA
Summary
Ambitious professional with a solid foundation in business analytics. Handles scheduling, billing, and patient interactions with strong analytical and communication skills. Committed to enhancing operational efficiency and delivering excellent service in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Front Office Scheduling Coordinator & Billing
Encino Tooth Fairy
Encino, CA
03.2025 - Current
- Managed daily patient scheduling and optimized appointment flow
- Processed insurance claims and handled billing using Open Dental
- Maintained and updated patient records and financial data
- Coordinated front office operations to ensure efficient workflow
- Communicated with patients and insurance providers to resolve billing issues
- Assisted with payment processing, check-out, and account tracking
- Coordinated patient appointments to optimize scheduling efficiency and enhance customer satisfaction.
- Managed daily calendar updates and adjusted schedules according to patient needs and operational demands.
- Developed communication protocols for confirming appointments, reducing no-show rates and improving overall workflow.
- Assisted in training new staff on scheduling software and best practices for managing patient interactions effectively.
Education
Bachelor of Science - Business Analytics
Cal State University of Northridge
Northridge, CA06.2028
Associate of Science - Business Administration And Management
Los Angeles Mission College
Sylmar, CA12.2025
Skills
- Problem-solving
- Strong work ethic
- Data entry
- Verbal and written communication
- Schedule management
- Teamwork and collaboration
- Time management skills
- Medical Billing & Insurance Claims
- Scheduling & Operations Coordination
- Data Entry & Record Management
- Practice Management Software (Open Dental)
Timeline
Front Office Scheduling Coordinator & Billing
Encino Tooth Fairy
03.2025 - Current
Bachelor of Science - Business Analytics
Cal State University of Northridge
Associate of Science - Business Administration And Management
Los Angeles Mission College