Destiny Rogers
Annapolis,MD
Summary
Adept at driving operational excellence, I spearheaded team leadership and customer relationship management at Chick-fil-A Corridor Marketplace, fostering a culture of continuous improvement and collaboration. My proactive approach resulted in enhanced team dynamics and customer satisfaction, leveraging my skills in complex problem-solving and effective communication. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager
Chick-fil-A Corridor Marketplace
05.2016 - Current
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Education
GED -
Southern High School
Harwood, MDSkills
- Team Leadership
- Time Management
- Complex Problem-Solving
- Operations Management
- Staff Development
- Policy Implementation
- Teamwork and Collaboration
- Customer Service
- Problem Resolution
- Adaptability and Flexibility
- Positive Attitude
- Multitasking
- Problem-Solving
- Excellent Communication
- Managing Operations and Efficiency
- Customer Relationship Management
Certification
- ServSafe Food Handler's Certification
Timeline
Manager
Chick-fil-A Corridor Marketplace
05.2016 - Current
GED -
Southern High School
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