Destiny Rose
Shepherdsville,KY
Summary
I have a proven track record of enhancing operational efficiency and safety, notably with UPS, by leveraging strong organizational skills and a commitment to excellence. I excel best in fast-paced environments, demonstrating exceptional problem-solving abilities and professionalism. I have achieved significant improvements in team performance and customer satisfaction, underpinned by a flexible schedule and detail-oriented approach. I also demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. I’m eager to contribute to team success and further develop professional skills. I will bring a positive attitude and commitment to continuous learning and growth. I’m proactive and a goal-oriented professional with excellent time management and problem-solving skills. I’m known for reliability and adaptability, with swift capacity to learn and apply new skills. I’m committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Ramp Operator
UPS
04.2023 - Current
- Completed required documentation accurately after each flight operation, maintaining thorough records for regulatory compliance purposes.
- Enhanced ramp safety by conducting thorough pre-flight inspections and identifying potential hazards.
- Collaborated with ground service teams to coordinate fueling operations and minimize delays for on-time departures.
- Contributed to on-time performance by quickly addressing ad hoc requests from flight crews or management personnel.
- Reduced aircraft turnaround time through efficient loading and unloading of cargo.
- Operated various ground support equipment safely, adhering to established guidelines and protocols at all times.
- Monitored weather conditions closely, adjusting ramp procedures as necessary to maintain safety during inclement weather events.
- Consistently met or exceeded performance goals set by management, demonstrating a strong work ethic and commitment to excellence.
- Addressed any emergency situations in a calm and efficient manner, following proper protocols and procedures to minimize risk.
- Assisted in training new Ramp Operators, fostering a collaborative work environment and promoting teamwork.
- Loaded and unloaded freight and assisted crew for over 7 daily flights.
Fast Food Cashier
Fazoils
10.2022 - 04.2023
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Collaborated with team members to provide exceptional customer service during peak hours.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
- Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
- Resolved customer complaints promptly, maintaining a positive dining experience for all patrons.
Server
Juno Japanese Restaurant
03.2022 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Pool Lifeguard
Crowne Plaza Louisville Airport Hotel
05.2021 - 02.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
- Attentively monitored swimmers to identify distress.
- Collaborated with fellow lifeguards to maintain effective communication and seamless shift transitions.
- Managed pool facility operations during assigned shifts, ensuring smooth daily functioning.
- Ensured timely opening and closing of the pool area, adhering to established schedules and procedures.
Warehouse Worker
Rue Gilt Groupe
09.2020 - 03.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 70 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Lifeguard Instructor
Kentucky Kingdom And Hurricane Bay
05.2020 - 09.2020
- Provided mentorship to junior lifeguards, guiding their professional growth throughout their employment.
- Increased patron satisfaction by addressing concerns and providing exceptional customer service.
- Enhanced overall pool safety through effective communication with staff and patrons.
- Supported team development by providing constructive feedback to fellow lifeguards on performance improvements needed.
- Contributed to a safer swimming environment by maintaining clean, organized, and hazard-free pool areas.
Education
High School Diploma -
North Bullitt High School
Shepherdsville, KY05.2022
Skills
- Problem-Solving
- Dependable and Responsible
- Heavy Lifting
- Flexible Schedule
- Live Cargo Handling
- Punctuality
- Problem-solving abilities
- Excellent Communication
- Critical Thinking
- Organizational Skills
Timeline
Ramp Operator
UPS
04.2023 - Current
Fast Food Cashier
Fazoils
10.2022 - 04.2023
Server
Juno Japanese Restaurant
03.2022 - 10.2022
Pool Lifeguard
Crowne Plaza Louisville Airport Hotel
05.2021 - 02.2022
Warehouse Worker
Rue Gilt Groupe
09.2020 - 03.2021
Lifeguard Instructor
Kentucky Kingdom And Hurricane Bay
05.2020 - 09.2020
High School Diploma -
North Bullitt High School
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