Destiny Sanabria
Madison,WI
Summary
Dedicated hospitality professional with strong organizational skills and attention to detail. Proven ability to create welcoming environments and deliver patient-focused care. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Cook/Bartender/Cashier
Buffalo Wild Wings
Fitchburg, Wisconsin
04.2022 - Current
- Provided excellent customer service in a fast-paced environment.
- Managed food and drink orders efficiently for guests.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Maintained cleanliness and organization of dining areas regularly.
- Assisted in training new servers on menu items and service standards.
- Handled customer inquiries and resolved concerns promptly.
- Processed payments accurately using point-of-sale systems.
- Engaged with guests to create a welcoming atmosphere throughout shifts.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Greeted guests and provided menus.
- Trained new employees on restaurant procedures and plating techniques.
- Prepared drinks according to standard recipes.
- Implemented feedback from customers to improve service quality and menu offerings.
- Prepared and cooked menu items following established recipes and standards.
- Maintained cleanliness and organization of kitchen workspace and equipment.
- Operated kitchen equipment including grills, fryers, and ovens efficiently.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Managed portion control using correct utensils during preparation and plating.
- Provided excellent customer service, engaging with guests and responding to inquiries.
- Trained new bartenders on drink recipes and service procedures effectively.
- Performed opening and closing duties including restocking supplies.
Certified Nursing Assistant
Skaalen Retirement Services
Stoughton, Wisconsin
08.2024 - 08.2025
- Assisted patients with daily living activities and personal hygiene tasks.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained patient records accurately and ensured confidentiality of information.
- Assisted in the transportation of patients to various departments as needed.
- Collaborated with healthcare team to implement care plans effectively.
- Provided emotional support and companionship to patients during recovery.
- Ensured cleanliness and safety of patient environments at all times.
- Answered call lights promptly and responded to patient needs accordingly.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Helped residents walk with or without self-help devices.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Assisted residents in preparing for activities and social programs.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
Education
High School Diploma -
Belleville High School
Belleville, WI06-2023
Skills
- POS operation
- Problem solving
- Organizational skills
- Dining customer service
- Food safety
- Customer service
- Attention to detail
- Time management
- Patient-focused care
- Reliable team player
Certification
Certified Nursing Assistant
References
References available upon request.
Timeline
Certified Nursing Assistant
Skaalen Retirement Services
08.2024 - 08.2025
Server/Cook/Bartender/Cashier
Buffalo Wild Wings
04.2022 - Current
High School Diploma -
Belleville High School