Reliable operations professional with a background in production, logistics, and customer service. Brings strong attention to detail, clear communication, and consistent follow-through across fast-paced environments. Ready to support efficient workflows and high-quality results.
Work History
Production Line Leader
2 Years
PCI Pharma Services | 10.2024 - Current
Led production line setup and changeovers to maintain smooth GMP-compliant manufacturing flow.
Coordinated operators during packaging runs to support output, quality, and safety standards.
Inspected materials and in-process products to verify conformance with cGMP requirements.
Monitored batch documentation and line records for accuracy, completeness, and SOP alignment.
Resolved line stoppages by troubleshooting equipment issues and escalating maintenance needs promptly.
Postal Service Clerk
3 Years 9 Months
USPS | 01.2021 - 10.2024
Provided customer service for postage, shipping, money orders, and mailbox inquiries.
Operated POS equipment to complete sales, refunds, and transaction balancing accurately.
Sorted incoming and outgoing mail to support timely distribution and delivery workflows.
Processed mail, packages, and accountable items using USPS retail and sorting systems.
Assisted coworkers with retail procedures, mail handling, and service counter coverage.
Amazon Driver
3 Years 11 Months
Amazon | 01.2017 - 12.2020
Led safe package deliveries while following assigned routes, traffic laws, and Amazon delivery standards.
Loaded and organized delivery vehicle to support efficient sequencing and accurate package handling.
Verified package scans, delivery status, and route updates using handheld devices and delivery applications.
Conducted pre-trip and post-trip vehicle inspections to maintain road readiness and safety compliance.
Trained new drivers on delivery procedures, customer service expectations, and safety requirements.
Completed on-time deliveries by choosing best and most efficient routes.