Destiny Schliske
Leesburg,GA
Summary
Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. Ready to use and develop organizational and leadership skills in any role.
Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Big Dans Car Wash
Albany, GA
11.2025 - Current
- Trained new staff on wash procedures, safety protocols, and customer interaction standards.
- Managed inventory levels, ensuring optimal supply for smooth operational flow.
- Implemented quality control measures to maintain high service standards and minimize errors.
- Monitored performance metrics to identify areas for improvement and operational refinements.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Fostered a positive team environment through effective communication and support initiatives.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preference
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Server/Cashier
Riverfront Barbeque
Leesburg, Georgia
03.2023 - 04.2025
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Demonstrated extensive knowledge of the bar menu, including specialty cocktails, craft beers, and wine selections
- Maintained cleanliness and organization of the bar area, ensuring a pleasant dining experience for guests
- Managed cash transactions accurately and efficiently using POS system
- Resolved guest complaints or concerns promptly and professionally to ensure customer satisfaction
- Assisted in training new servers on menu knowledge, service standards, and POS system operation
- Worked collaboratively with kitchen staff to ensure accurate order preparation and timely delivery of food items
- Implemented strategies to improve efficiency in serving multiple tables simultaneously during peak hours
- Coordinated food and beverage orders with kitchen staff, ensuring timely delivery to tables.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Trained new team members on menu offerings and service standards, improving team efficiency.
- Processed transactions accurately using point-of-sale systems, ensuring smooth checkout experiences.
- Assisted in resolving customer complaints effectively, reinforcing positive relationships with patrons.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported needs of 6- person wait staff who attended to specific needs of countless customers daily for a BBQ restaurant with social relevancy and intentionality.
Sales Lead/Key Holder
Dollar General
Albany, GA
08.2022 - 12.2022
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
- Trained new team members on company policies, procedures, and best practices for delivering excellent customer service
- Assisted customers with product selection based on their needs and preferences, resulting in increased sales revenue
- Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
- Led daily sales operations, ensuring efficient store management and customer satisfaction.
- Managed inventory levels, optimizing stock availability to meet customer demand.
- Oversaw cash handling processes, maintaining accuracy during transactions and end-of-day reconciliation.
- Opened inventory boxes and restocked shelves.
- Opened and closed store 4-6 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Boosted sales performance by implementing effective sales strategies and maintaining strong customer relationships.
Education
High school diploma -
Lee County High School
Leesburg, GA05.2019
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Retail operations
- Customer relationship management (CRM)
- Retail operations management
- Verbal and written communication
- Inventory management
- Adaptability and flexibility
Timeline
Assistant Manager
Big Dans Car Wash
11.2025 - Current
Server/Cashier
Riverfront Barbeque
03.2023 - 04.2025
Sales Lead/Key Holder
Dollar General
08.2022 - 12.2022
High school diploma -
Lee County High School