Summary
Overview
Work History
Education
Skills
Work Availability
Accomplishments
Software
Timeline
Receptionist

Destiny Sharp

Chicago,IL

Summary

Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.

Overview

11
11
years of professional experience

Work History

Receptionist

Walmart health
Chicago, Illinois
08.2021 - 02.2023
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Assisted with special projects assigned by management when required.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Greeted visitors and provided them with assistance.
  • Scheduled and confirmed appointments.
  • Called no shows and cancellations to reschedule.

Receptionist

Access Community Health Network
Chicago, Illinois
09.2018 - 07.2020
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Responded to inquiries from internal staff members regarding office operations.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Greeted visitors and provided them with assistance.
  • Scheduled and confirmed appointments.
  • Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment
  • Called no shows and cancellations to reschedule.

Cashier

Hudson News
Chicago, Illinois
10.2017 - 04.2018
  • Issued receipts, refunds, credits or change due to customers.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Greeted customers and answered any questions they had about the store's products and services.

Receptionist

Rush University Medical Center, RUMC
Chicago, Illinois
11.2016 - 01.2018
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Responded to inquiries from internal staff members regarding office operations.
  • Greeting: Welcoming visitors in a friendly manner and informing office staff of guest arrivals

Keeping the reception area and common areas clean and tidy and operating office equipment like fax machines and copy machines

  • Scheduled and confirmed appointments.
  • Called no shows and cancellations to reschedule.

Barista

Starbucks, Barista
Chicago, Illinois
06.2014 - 11.2015
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Created promotional displays for advertising special events or promotions at the cafe.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.

Caregiver

We Care Home Health Services
Chicago, IL
05.2014 - 07.2015
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Educated families about available resources for home health care services in the local community.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.

Caregiver

Home Instead
Chicago
11.2013 - 12.2014
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Educated families about available resources for home health care services in the local community.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Provided emotional support to clients during difficult times.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.

Cashier

Dunkin' Donuts
Chicago, Illinois
10.2011 - 12.2012
  • Followed company security procedures for handling large sums of money.
  • Answered customer inquiries regarding store policies and procedures.
  • Resolved customer complaints professionally in accordance with company policy.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Accepted cash and credit card payments, issued receipts and provided change.

Education

High School Diploma -

Penn Foster College
Scottsdale, AZ
09-2023

Skills

  • File Management
  • Greeting and Seating Clients
  • Verbal and written communication
  • Organization skills
  • Scheduling appointments
  • Positive and professional
  • Mail handling
  • Meeting Preparation
  • Time Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Assisted management with the training of [Number] new staff members.
  • Collaborated with team of [Number] in the development of [Project name].

Software

Mi

Timeline

Receptionist

Walmart health
08.2021 - 02.2023

Receptionist

Access Community Health Network
09.2018 - 07.2020

Cashier

Hudson News
10.2017 - 04.2018

Receptionist

Rush University Medical Center, RUMC
11.2016 - 01.2018

Barista

Starbucks, Barista
06.2014 - 11.2015

Caregiver

We Care Home Health Services
05.2014 - 07.2015

Caregiver

Home Instead
11.2013 - 12.2014

Cashier

Dunkin' Donuts
10.2011 - 12.2012

High School Diploma -

Penn Foster College
Destiny Sharp