Destiny Smith
Fayetteville,NC
Summary
As an experienced professional, I have a strong foundation in delivering excellent customer service, providing administrative support, and offering academic assistance. My skillset includes effective communication, teamwork, and problem-solving. I hold an Associate Degree in Science with a minor in Sociology from Mount Olive University. Throughout my career, I have demonstrated my ability to excel in diverse roles and contribute effectively to team success. I have also proven my ability to thrive in dynamic environments and consistently deliver exceptional results.
Overview
8
8
years of professional experience
Work History
ARC - Academic Resource Center Assistant
Library
08.2023 - 02.2024
- Created informative newsletters highlighting new resources, upcoming events, and helpful tips for users.
Foodservice
Tropical Smoothie
05.2023 - 06.2023
- Prepared and served juices and blended drinks.
Kiosk worker - Administrative Support/ Customer Service
Moye Library
02.2023 - 04.2023
- Demonstrated flexibility in adapting to various roles within the kiosk operation as needed, contributing to overall team productivity.
- Listened to customer needs and desires to identify and recommend optimal products.
Curbside Pickup
Applebee's
06.2022 - 09.2022
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
- Managed high volumes of orders during peak times, prioritizing tasks to maintain efficiency and accuracy.
LEP Mentor
The University Of Mount Olive
01.2021 - 03.2022
- Assisted mentees in identifying their strengths and areas for improvement, leading to more focused skill development.
- Conducted one-on-one sessions with mentees to address specific concerns or challenges they were facing in their academic journey.
Assistant
Maggie's Hair Salon
01.2016 - 01.2020
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
Cashier
Arby's
08.2017 - 10.2018
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Triton High School
Erwin, NCAssociate degree in science -
Mount Olive University
Mt Olive, NCSkills
- Customer Services
- Critical Thinking
- Organization
- Teamwork
- Problem-Solving
- Adaptability
- Strong Communication
- Attention to Detail
- Time Management
- Scheduling appointments
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Research
Nutrition and Training in Collegiate Women's Volleyball, University of Mount Olive Research Symposium and Showcase, 2024-04-01
Languages
English
Full Professional
Timeline
ARC - Academic Resource Center Assistant
Library
08.2023 - 02.2024
Foodservice
Tropical Smoothie
05.2023 - 06.2023
Kiosk worker - Administrative Support/ Customer Service
Moye Library
02.2023 - 04.2023
Curbside Pickup
Applebee's
06.2022 - 09.2022
LEP Mentor
The University Of Mount Olive
01.2021 - 03.2022
Cashier
Arby's
08.2017 - 10.2018
Assistant
Maggie's Hair Salon
01.2016 - 01.2020
Triton High School
Associate degree in science -
Mount Olive University
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